WaxmaidWaxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.
Waxmaid (waxmaidstore.com) has 210 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingShowing 11 reviews with 4 stars · Clear filters
Nichole H.
Love the design and setup. Could hold a charge longer
Response from WaxmaidMar 20, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Stephen
I reached out about an out-of-stock item. they replied promptly, and the part is on its way!
Response from WaxmaidFeb 28, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Paul K.
Webpage where payment is taken a little wonky. Took me 3 times for transaction to go through. Once payment went through, just brought back to Waxmaid webpage, no order number or anything. Never received any emails from them either. Thankfully in a few days I received item purchased, expertly wrapped. All is well that ends well
Response from WaxmaidJul 29, 2022
Hello, fam, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
Chris H.
It’s survived the delivery in a soft plastic bag with bubble wrapped products. Four Stars for sending the wrong color of one item.
Response from WaxmaidMay 18, 2022
Hello, fam, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Waxmaid Service Team
Norma J.
great products, i will shop there again
Response from WaxmaidMar 29, 2022
Hello, fam, Thanks for your support and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Waxmaid Service Team
Joshua W.
Called many times even called FedEx for them to tell me they never got my package and no one will call or email me back said it should have been here already your customer service or contact service is frustrating and needs to be fixed I can't even cancel my order if I tried, someone emailed me an was able to fix it and I got my stuff later but got everything as I ordered seems a bit tippy and ice catch doesn't want to stay down locks in but don't stay long
Response from WaxmaidMar 21, 2022
Hello, fam, I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
Taylor W.
The Ares erig is a nice rig, unfortunately the atomizers are low quality which is disappointing but their customer service is amazing and always willing to help if there is a problem! Honestly their customer service is the only reason I still use it.
Response from WaxmaidFeb 22, 2022
Hello, fam, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Waxmaid Service Team
William M.
5 if used stronger glass. Excellent pipe,easy clean and low cost, kudos!
Response from WaxmaidFeb 9, 2022
Hello, fam, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Waxmaid Service Team
