WaxmaidReviews of waxmaidstore.com

I placed an order several months ago, decided the shipping process was too long about a week in, emailed to cancel the order, and thought i was fine. One month later, my “cancelled” order arrived and I notice no refund was ever initiated. Save your time and money, order from Ooze.

I purchased a honey mod from them at the end of 2025 and had been pretty happy. I decided to upgrade and because I liked three first item I bought, I upgraded to their wax mod. The item arrived in about 5 days, and to my dismay, as soon as I unboxed it to inspect, I noticed that the interior walls of the atomizer was broken into sharp shards leaving the entire item unusable. Frustrating, but not the end of the world right? Stuff happens.... pull up their website and check their return policy. Email us within 48 hours. Done! I'd only just opened it. Surely they'll have me fixed up quickly! WRONG! I've emailed 5 times over the course of 8 days now with no contact from them. I now own a pretty rainbow electronic paperweight. My next step will be reaching out to my bank to initiate a charge back for fraudulent return policy etc. Don't waste your time with these folks! They certainly won't spend any time on you!

Why are you (if it's waxmaid) texting me you have my cc info but not my order, we need to enter it manually. So all you have is my credit card info but nothing else? Feels sketchy too me.

I bought a wax maid e-rig had a minor issue the company’s customer service was GREAT they took care of the issues quickly. I would recommend the device to my best friend and the customer service was on point. Thank You

Great experience 👍 Definitely recommend Trusted company Go to place for us Thank you Waxmaidstore

Great help and fast resolve.Thank you so much.

I got exactly what I asked for and paid for in a timely manner. That doesn't happen very often thank you

Love the design and setup. Could hold a charge longer