Watch RapportReviews of watchrapport.com

Scam I waited for 11 months for my pre order rolex. They gave me the run around about next week you will get information, if you are not happy please cancel. I have cancel my order 3 times with out receiving any confirmation of my cancelation. No refund ??? Look at all the other reviews?? They make you fight in order to get your money back if you get it at all.i will continue to report to my bank and better business bureau. Dic 11 and they still have not return my money. They keep telling me is the banks fault, bank confirms its not true. This people are so sneaky and dirty its amazing the are not in jail. Dic 23 snd no refund, called mi bank today and they rejected the charge back ( they said they were not going to opose it since they did not delivered the watch.

Many watches on this market place. Customer services could be better ; They find solutions but you have to be patient :-)

I made purchase from this company. I did see no progress so I requested cancellation. I still do not have my refund. They said they sent it last week but it was a lie.I am contacting my credit card and also BBB. The company does not have watches or any other things. They basically advertise watches cheaper and use our funds interest free for some period of time. After that they probably refund. At some point, they will not be able to refund and some buyers will lose their funds. Company does not have any physically presence or location. Address does not seem legit either.They probably work with a call center and trying to show their company big. I can clearly say that this is a very big scheme. They are playing with millions of dollars of money without having to pay any interest.They are probably getting interest on our funds and make living for free.

They listed a watch I have listed on Chrono24 at a cheaper price that I have it listed. They are using my photos as well. Very shady company and are not forthcoming at all. Beware buy at your own risk. They will lie to you in a second.

I will reiterate the majority sentiment in the reviews - DO NOT BUY FROM THIS SITE I am currently in the process of trying to receive a refund. I placed an order on 9/28/2022 and then subsequently researched this company. Not wanting to take the risk, I immediately initiated a cancellation. Support confirmed cancellation has taken place on 9/30/2022 and has confirmed multiple times that my refund is enroute. I gave watchrapport the allotted time they indicated for the refund to show up (10 business days) and Affirm has stated to me that NO refund is reflecting in their systems. I have gone back and forth with watchrapport.com email support and they have supposedly escalated my ticket to the Management Team, that was over 24 hours ago with no response of any kind. This is also the 2nd escalation, the first being to the payments team. Do not buy from this company, this is by far the worst experience I have had with customer service. I will be initiating a transaction dispute with Affirm to recoup my money. Watchrapport smiles while they take your money, placate you when supposedly fixing your issue, only for no action to be taken. If you do choose to buy, ensure you ask questions and document EVERY interaction. If I had to give a rating it would be 0/10. Edit: Magically as this review was published, I received the confirmation that my Affirm refund has now been processed. I stand by this review. No consumer should have to document every piece of correspondence and be forced to contact their financial institution to make an order right.

I have received my order, exactly 30 days from the day I purchased it! Excellent customer service, very prompt is their response. I suggest you email them instead of looking at the status of your order online, as it seems like it's not real time. Overall, what a great experience! I will buy again.

The pre-order rolex boutique is a complete scam,DO NOT FALL FOR IT. I did unfortunately. I paid the $ for a gmt 2 in February of ‘22. After waiting 130 days not hearing anything back, i emailed them and called and was repeatedly told its 180 days, they advertise the plan as 90-180 days. I got tired of waiting and became uncomfortable with the process. July 1 I canceled the order and was told a refund would be given in 10 business days. After 3 weeks, no refund appeared, I contacted WR on numerous occasions, was given all sorts of excuses. Ultimately i filed a dispute with my credit card and it took until Oct 9 to finally get the refund. From July 1 to October 9they held the funds. This is a ponzi scheme-stay away

Bought a used watch off their website. Confirmation said I'd get the watch in 30 days. I emailed after a few weeks and they reiterated 30 days to get the watch service it ect. On day 28 I emailed asking what is going on. They responded that the seller never sent them the watch (never bothered to tell me) and now they were going to look for one. I asked for a refund twice before they sent me a cancellation email. I asked about a refund and they said 2-3 days to receive it. I waited a week and they have not initiated the refund, I saw other reviews that they do not refund and everyone had to submit a chargeback to get a refund. This company is a scam I see watch rapport replied to my review using my name. Interesting. There was no reason for that. But it's mostly lies. They take advantage of people not knowing how credit card processing works. In this case they are saying since I paid with Amex, there is a issue with Amex. Which there isn't. Because when you use Amex, Amex is the bank. What they probably already do not know is amex already sided in my favor before they refunded. I stand by what I said. They are a scam. They sell watches they do not have and then go out and try to purchase one, once they have your money. I also don't think they would have even issued a refund had I not written this review. If you search them online you will see a lot of similar experiences. Stay far away.