Jake T.
WIRED the $$ for 3 watches waited 22…
WIRED the $$ for 3 watches waited 22 months and nothing , total scam company , no refund yet and yes they want to charge 3.5% even though the watches are 18 month late so far

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Watch Rapport (watchrapport.com) has 170 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Jake T.
WIRED the $$ for 3 watches waited 22 months and nothing , total scam company , no refund yet and yes they want to charge 3.5% even though the watches are 18 month late so far
epic P.
Ordered from them twice, and they never delivered. Do yourself a favor and avoid at all costs.
Rick F.
I preordered a Rolex. Waited a year for my Skydweller. No watch delivered!! Requested a refund and have been waiting 30 days for the funds to be repaid to my CC. I get confirmation emails of refunding and NO Money. when you call them they say we will put into high priority. I have my CC company looking into the refund. I would stay as far away from company as you can. I will let you know if I get my funds returned.
Gurvinder S.
I placed an order April 2022 through affirm credit. I never receive any update from them in 6 month. Then I contact them after 6 month (October) ask for refund. Customer service was told me they canceled my order and issued my refund . Since that day I was calling them every other day asking for my refund and same story. I contacted affirm credit as well and didn’t get any help from them. Affirm credit was told merchant didn’t process any refund. If they don’t process any refund you will responsible for the balance. Something I never receive from watch rapport. I am still paying every month to affirm. I feel like I am trapped by 2 scammers. I am still paying for something I never receive. Next step I will contact my AG office. I am tired of calling them every other day and get same music. After I contacted BBB and finally receive my refund.
Noah H.
Ordered watch from site. Saw photos of the exact watch on another website. Contacted the watch owner and it turned out the owner of the watch does not use Watch Rapport and that they illegally used their photos. These were not stock photos but photos of a specific watch with specific aftermarket parts. I contacted Watch Rapport to cancel the order since they do not have permission to sell the watch in the first place and they wanted a fee to cancel the order. So long story short, they scalp photos from watch sellers across the internet to sell watches they don’t have. Then try to charge a fee to cancel order if you discover this fact. Pretty much a scam site. Avoid at all costs.
Neena
My husband has beenlooking for a limited edition IWC Portuguese watch. He saw a listing for this on Watch Rappaport and was so excited to tell me. I decided to purchase for his 50th birthday and quickly logged onto the site and purchased. I was so thrilled to be able to have this opportunity. However, in the days, weeks that followed, there was zero correspondence from this company. I started calling after the first week to try to get updates. Each time I was told something different i.e. "you'll get an update once we recieve the watch to authenticate it". This never happened. I became impatient after 3 1/2 weeks insisiting that I get some kind of update and each time was told, "we filed a query" or "one of our specialists will be calling you". There were no emails or calls from their "specialists". I essentially charged $7200 on my Amex. Realizing something seemed wrong, I started to look up reviews and realized I am just one of several hopeful customers who fell prey to their scam. Fortunately, Amex protects its customers from fraudulent scam companies like Watch Rappaport. Sadly, I had to tell my husband that I could not give him this watch which is really the sad thing here. Let this be a cautionary tale. Do not buy from Watch Rappaport. They do not not appear to have these watches, nor do they appear to be a legitimate broker of the watches they list on their site. My guess is they make money off their service fees and hording customer money for a period of time. It's despicable and criminal. Watch Rappaport should be shut down.
RAVEN O.
Got my watches in just under two months. WatchRapport is a broker, you have to order, and pay, fast or you’ll lose out on great deals. I’ve lagged on funding previous purchases with WR and missed great deals and wasted months with funds tied up. But this time I ordered and used AmEX to pay,I got my Yachtmaster 42 and OP 41 pretty quick considering it’s a WR broker deal.
Response from Watch RapportJan 5, 2023
Hello Marc, Thank you for your valuable feedback. We are doing everything possible to improve our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know. Thank you. Sincerely, Watch Rapport
Antoine
Update : got my refund I guess I am facing the same bad experience as everybody here. They got me with attractive prices but it is definitely a scam. Check at the good reviews on Facebook, all fake accounts. Their Instagram is not certified. They don’t have a LinkedIn page. This is not a trusted company. I bought a watch 3 weeks ago, they took 2 days to get the money, but the watch is still under authentication according to the customer service. Nothing shipped so far. I am gonna ask for a refund and fill a complaint against them.
Response from Watch RapportJan 5, 2023
Hello Antonie, We appreciate your feedback. Please keep in mind that you decided to cancel your order a week before the estimated delivery date. We are sorry to hear that you haven't had a chance to read about it before placing the order. We made the delivery date very clear on the product listing page and have also sent you a confirmation. According to our records, your order was canceled and refunded as requested. The confirmation was provided as well. Our customer service team will be glad to provide additional details and the transaction number if needed. Based on the above, please update the review, as your statement could be considered as a defamation statement. Thank you. Sincerely, Watch Rapport