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Watch Rapport (watchrapport.com) has 170 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Claim this listingShowing 3 reviews with 3 stars · Clear filters
jonathan
Many watches on this market place. Customer services could be better ; They find solutions but you have to be patient :-)
Response from Watch RapportNov 2, 2022
Hello Scharr, Thank you for your review. We would like the opportunity to investigate your feedback further. Our customer service Team will provide you with the resolution and address your concerns immediately. Thank you. Sincerely, Watch Rapport
Sadek D.
I paid for a new Rolex submariner hulk via bank transfer. No watch for over 30 days then when I repeatedly called they set a tentative delivery date, which was missed. Only then I was informed the watch is no longer available. I had to settle for a pre-owned one that is lacking the hang tags and an authentication certificate (ebay provides them). Fearing the worst, I settled for the pre-owned hulk to cut my loses and moved on. Don’t get me wrong, I really like the 2017 hulk I received from them but it wasn’t the new advertised one. Watch Rapport Should sell me a new hulk for the initial agreed to price and I’d be glad to pay for it.
Response from Watch RapportFeb 12, 2022
Thank you for your valuable feedback. We do our best to make sure our customers are happy. We have gone above and beyond to fulfill your order as agreed. You do not have to settle for anything. You could have canceled your order and not agreed to proceed. Please contact us for further assistance as we cannot discuss your account details publically. We are happy to discuss additional option to make sure you are satisfied. Thank you.
Dennis V.
It appears to me that the hundred or so POSITIVE reviews that been submitted the last few weeks are likely fake reviews. I have purchased two watches, a Rolex Explorer and a Rolex GMT Master II. The seller communicated very well before payment was made. It has been a month now and there has been no progress on my order. I have asked for a refund and will leave the review at 3 stars for now because I will give them a benefit of a doubt. However, I will update if there are any changes to my order status (positive review if order is fulfilled, or vice versa).
