michael j C.
not a fan ...
ordered 15 plastic bottles to be delivered ... only 9 actually were shipped ... no explanation for deficiency ... so, i had to call to find out issue ... told 6 were back-ordered ... remaining 6 still not received ... and never an email or any contact giving me a status update ... nicely done ... as if.
Response from WasserstromSep 9, 2014
Michael Thank you for taking the time to complete our survey and we appreciate the feedback. Some of the products in our online catalog come from the manufacturer and we do our best to communicate the amount of time it will take to arrive at our distribution centers and ship. We also indicate how many are going to ship and back-order on the order review and order confirmation pages during the checkout process online. I do show the remaining 6 bottles are shipping today 9/9/14 so you should have them in a couple of days. We are sorry if this has caused any inconvenience and let us know if there is anything else we can do.


