Anthony
Customer Service and Product
I do not know if this is in regards to the phone call to customer service or the physical order I made. So here is a review for both. Call to customer service: 5 stars: polite, knowledgable and used my name and thanked me. Product: I’m conflicted. It’s difficult to strap on and takes two people. I continue to try but there has to be an easier way to lock in the leg over velcro straps.
Response from WalkinpetsOct 27, 2022
Hello Anthony, Thank you very much for your review. We are thrilled to hear that you enjoyed your experience with our Customer Service Team. Your review means a lot to us! In regards to the product, I will take your thoughts into account and share them with our design team. Please contact us at (888) 253-0777 so we can work finding a fix to your concerns as we greatly care about your satisfaction!

