Sean S.
Walgreens called mom told her her…
Walgreens called mom told her her medicine was ready come and get it! They were closed!!! Very pathetic customer service (Boycott Walgreens and find another option...!!!)
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Sean S.
Walgreens called mom told her her medicine was ready come and get it! They were closed!!! Very pathetic customer service (Boycott Walgreens and find another option...!!!)
CJ
I live in a rural area, with no current access to a pharmacy that distributes and administers the new Pfizer booster, and have to drive about 30 minutes to access any of Aurora, CO's businesses. This includes Walgreen's where I've shopped for small stuff for years. However, this company has really let me down. I'd scheduled a Covid booster shot online last week, so that I could get it done while I was in the city for other appointments and save some gas. They canceled on my while I was in mid-mammogram, hours before my appointment for the booster, with zero explanation. So I tried again, at a different Walgreen's location, and again planned to get errands done around the appointment, to save on gasoline costs. It's a sixty mile round trip each time I have to go into the city, and the costs of doing so add up. And again, I get a message left on my phone two hours before my appointment, saying that they've canceled my immunization, this time because their ONLY tech allowed to give the booster, is allegedly out sick. On a Sunday morning, on a day I'd hoped there would be less traffic at the pharmacy. No one else at their understaffed pharmacy seems to be able to operate a syringe, something that I'VE been able to do since I was eleven years old. If it's too damned hard to operate such a simple device, your pharmacists could always hand me the loaded needle and believe me, I can manage the injection myself. Been doing it for decades with insulin. Jesus H. Christ on a friggin' pogo stick. If your company doesn't have any vaccine to distribute, then stop booking appointments, and then canceling them while offering up lame excuses, or no excuses at all. IF YOU CAN'T DISTRIBUTE MEDICINE AS YOU CLAIM YOU CAN, STOP MESSING AROUND WITH PEOPLE WHO HAVE TO MAKE SERIOUS CONCESSIONS TO MAKE APPOINTMENTS, AND THEN SPEND TIME AND MONEY GETTING TO THOSE APPOINTMENTS. Stop booking appointments that you don't intend to honor. This is twice now. There won't be a third time, because I DO NOT TRUST YOU NOT TO CANCEL MY APPOINTMENT.
Emily C.
I honestly can't believe they're still in business. We're lucky enough to have a few solid employees in Hood River. But if they're not there then you're made to feel like an inconvenience all around. Management has no idea what to do about anything ever and they're not interested in helping you find a solution either. It's not until I call corporate that I get anywhere. The pharmacist scare me. If they bother to look at the prescription they're giving you their consult is less than comforting. I think the guy needs to retire. All of the pharmacy staff are great though. It's just the pharmacists that really seem to have checked out. I dread going into that store every time which sucks, because I'm disabled and it's right behind my house and very convenient. The products they sell are junk most the time. And trying to get a return is not even worth it. It's really unfortunate.
Michelle J.
Every location is incompetent handling FedEx drop-offs. 601 Green Valley Parkway is unwilling and/or unable to process FedEx drop offs. This has happened twice in one month. Throw in the fact that Walgreens is impossible to contact. Completed the online form which said the location is optional but would not allow submission without specific location. The location did not come up in search. Online chat is useless. I have been waiting fifteen minutes for a live person to address the issue
Huichu Liu Demi U.
Had a bad experience at this pharmacy, I made an appointment for two shots at 1pm, the appointment was made 1 week ago. Due to my vision problem, I was unable to fill out the form on site, make an appointment online and have already filled out the survey and previous injection history. They said "the system is not connected" so there is no way to know... It caused trouble to me and wasted my time.
Amanda W.
I would recommend anywhere but here. They will not fill your prescription in a timely manner. When you do go to pickup your prescription whoever “helps” you will make it clear they are not happy to be doing it. And if you’re on the phone trying to address an issue they simply hang up.
Barbara C.
Walgreens is the worst don’t ever buy gift cards from there because if they sell you one that has been compromised they will not make good on it, out of $100. Even though they have all the paperwork and receipts to prove it was their fault. Will never step foot in another Walgreens!
Bill T.
Horrible customer service at Hampton VA store pharmacy. Tracy in the pharmacy needs lessons on how to talk to customers. It all started when they wouldn't take my Good RX card. The prescription cost me $519. I found out a month later that they should have taken it and it cost $19. They refuse to refund me, so im out almost $500. Time to use CVS.