Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Stella J.
I don’t understand why Walgreens customer service hasn’t been revamped by now. My experience with 2 stores are horrible. Pharmacy Technicians give conflicting information from the call center to the store itself. Medications are not ready on time, I’ve experienced waisted trips for pick up, and a lot of dishonesty.
Mitch
My experience at Walgreens with the employees has always been positive. My concern is their monthly $3000 cash drawing. I never tried to enter until today. I scanned the QR code which took me to a website titled Fraavy which wanted my name and credit card information and asked me to pay $4.95 a month for a music subscription. Their monthly $3000 prize offer appears to be a marketing scam for this subscription. If so, I think Walgreens must be getting a kick back from them. Has anyone else ever tried to enroll for the monthly cash giveaway?
Georgette D.
These PIECES OF DIRT don’t have a medication and sent me to another store and since it was so far away I was going to have it delivered. I waited THREE DAYS FOR MY INHALER THAT I NEEDED DESPERATELY THAT THEY SCREWED UP THE ADDRESS FOR … they DIDNT HAVE THE DECENCY TO LET ME KNOW WHAT WAS HAPPENING EITHER. THEIR STAFF IS MORE CONCERNED WITH THEMSELVES THAN TAKING CARE OF CUSTOMERS . Try complaining to the head office in DEERFIELD and you get the same garbage. The STONER OWNER OF THIS COMPANY IS ANOTHER CHICAGO THUG AND THIS IS WHY THE SERVICE IS SUCH LOW TRASH.
greg L.
AT THE 1303 WERHLI LOCATION.45 MINUTE WAIT FOR A COVID VACCINE THAT I MADE AN APPOINTMENT FOR.I WILL SAY THE EMPLOYEES SYSTEM FOR DECIDING WHO DOES WHAT COULD USE SOME TWEAKING BUT...THEY CLEARLY NEED DOUBLE THE AMOUNT OF PEOPLE BECAUSE THESE THREE LADIES WEREN'T SITTING AROUND PINOCHILE ,THEY DID NOT STOP MOVING FROM THE TIME I ARRIVED (10:38) UNTILI FINALLY GOT MY SHOT AND LEFT (11:18) FROM MY "10:45" APPT. SO WHOEVER DETERMINESTHE STAFFING LEVELES NEED TO BE LOOKING FOR A NEW JOB.IT DIDN'T USED TO BE THIS WAY BUT IT IS NOW.BOY I THOUGHT CVS SUCKED UNTIL YESTERDAY. I WOULDN'Y BUY A FIRE HOSE IF MY HOUSE WAS ON FIRE FROM WALGREENS!
Glenda
Warning. Walgreens is saying that you can get vaccines free. Lying
Jackson S.
I recently moved and Walgreens was the closest pharmacy. I need a particular type of of a common medication. I ordered it through them and went well the first few times. Then all of a sudden they gave me the type of medication that i react badly with. I ask the pharmacist if they can put a note in their system to prevent this in the future. She tells me there is no way to add notes like this in their system. I had a hard time believing this. Called 2 different locations and the pharmacists tell me this IS possible. Spoke with my location pharmacist and still tells me not possible even though I tell her the other stores say adding notes is possible. I finally spoke with the regional manager about this. Gives me the run around for weeks. Finally he says their system is flawed and nothing else he could do to help me.
Ric C.
I had my COVID-19 shot today. When completed, I asked if they needed to update my vaccine card. I was told that the cards are no longer used. I know this is true since the system was shut down. However, when I scheduled my appointment online, the instructions said not to forget to bring my original vaccine card, so that needs updating. Also, when I used the option on Walgreens.com to access my COVID testing record, it gave me a QR code. That code when scanned took me to unlimitainment.com, which is an entertainment site and rated my Trend Micro as unsafe. I tried it several times with the same result. Bottom line is that the ability to access my COVID record from your site does not work.
Mary S.
Bought 2 packs of covid tests, $23.99 each. After I got home, I saw where Sam's cost is $14.88. Also, woke up next day to hear Biden has just released that they will be given free again! I decided to keep one, and return the other. And guess what? They wouldn't let me return it. I bought it Sunday at 4 pm and tried to return it Monday at 10am. Less than 24 hours. There have been other issues with Walgreens, and this confirms that I will never go back into their store again.
