WalgreensReviews of walgreens.com

It is frustrating to be told that your medications (after several days) are not ready and being told "they are on the truck." I went days without critical medications and when I finally went to pick them up being told one of them would not be ready until the following day. I was told they only got the approval that morning which was false according to my doctor's office - and to top it off it was actually in the bag! So they don't look at what they ring up? So the cashier lied about approval and didn't check to see what she was charging me ...how many different words are there for stupid!

Don't waste your money. I got a prescription through this service and all I wanted was a renewal. They declined the renewal but not before they charged me $40. Nothing about my condition has changed the medicine was working as expected with no side affects.... wasted money!

I go to Walgreens on Golden Triangle and Beach Street in Keller, Texas very often. The employees in the store are very nice, helpful and knowledge. I cannot say enough about the staff in the pharmacy. They are so helpful, kind, friendly, knowledgeable and accommodating. They go continuously go above and beyond to take care of their customers. They are the BEST! I have been in the pharmacy when customers are rude, nasty and condescending to the pharmacy staff. Not once did the staff treat the customer poorly. They were patient and resolved the issue. They go above and beyond.

Took over 20 minutes at the drive thru with 2 cars in front of me. The person who waited on me was working both inside and outside windows. I asked why she was working both windows and she said that the pharmacy was fully staffed and other employees were busy doing other stuff. Couldn't care less about my complaint, said she can help with questions about prescriptions but not customer service. Very bad manager and not the first time I waited like this, just finally upset enough to write a review.

While I’ve had decent experiences at Walgreens before, this last visit was a letdown. The store was messy, and I had trouble finding items. When I asked for help, the staff seemed uninterested. It felt like I was bothering them. I expected better.

They are pretty bad. My son has 5 regular medications and they can never get in sync with having me pick up all 5 at once. I realize different amounts contribute but they could try and not threaten to put one back when two others are pending. I don’t need 5 trips to the pharmacy.Also, they recently informed me of his two new meds. I saw them on the website where they had the wrong store.I tried to transfer them.They never showed up on the app. They then deleted them on the website.They acted like they were never there. They then said they would call his doctor and then call me back and never did. 22 days later we are still waiting for the prescriptions.

I tried to purchase diabetes testing supplies online but wasn't allowed to put in my Medicare number. I called their helpline and the person told me Medicare part b didn't cover it. I sent them a screenshot from Medicare showing it did. Then they told me I had to buy it and submit it for reimbursement or I could go to the store. I went to the store and they told me they don't submit anything to Medicare but I know that's not the truth because I called Medicare. I'll be going to CVS or the Publix pharmacy from now on.

I visited my local Walgreens expecting the same level of service I usually get, but it was a letdown. The shelves were poorly stocked, and I couldn't find half the items on my list. When I asked an employee for help, they seemed disinterested and just pointed me towards a different aisle without actually checking for any alternatives. It felt like I was bothering them. Plus, the checkout line was ridiculously slow, which only added to my frustration. I hope this was just an off day for them.