Michael
Got Covid nothing but trouble with…
Got Covid nothing but trouble with Walgreens Pharmacy. I will never use Walgreens again. Such poor service and rude employees. Use Publix instead.
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Michael
Got Covid nothing but trouble with Walgreens Pharmacy. I will never use Walgreens again. Such poor service and rude employees. Use Publix instead.
Joe T.
It’s been 2 years that we have had major issues when ordering insulin every 90 days. It takes 3 to 4 weeks to get the prescription right. I have called Walgreens HQ many times over 2 years and they mostly blame Medicare. Being in business as long as they have you would think they would have a functional process but they don’t. Shame on them for putting a type 1 diabetic through agony every 90 days whose life depends on insulin. We finally switched to CVS AND should have switched sooner. Aside from this the store on burnside is filthy. One entrance door has been blocked with broken entry tiles for close to a year. What a disgrace for a multi billion dollar company to treat its customers in this fashion. Joe T
natasha M.
Went to Walgreens on west road and Airlines tonight had the worst experience in my life with this so call Rude Employee he said he is the assistant supervisor I tried to pay with a gift card from P&G $5 the young man was having difficulties so he called for help I was purchasing 4 simply Tide so I was doing 2 at a Time all 4 on the counter my cart is empty. The supervisor he said his name is Alex said oh no it comes in a Catalina. I said sir I’ve been doing this for years. He tried he said it’s not working. Like I’m a criminal talking to me stupid like I’m illiterate I said u behind the counter the screen is in front of u I’m the customer there is nothing in my cart all im doing is trying to pay. He asked the young man is this her first transaction? He said yes . Well this is better this is all I want to know . I said I told u the same thing. He spoke to me in a smart Alec way. And I asked who the f##k u think u talking too. 11 :20 in the night he refused my gift card and nmy debit card was in the card reader. He canceled and tell me take my card out and get to F##K out his store, now all the customers are Hispanic the security is a young black guy I’m black . And u talking to me like I’m no one refuses my payment and to sell me. I’m a loyal customer for years all my prescription’s children and grandchildren prescriptions goes there. My meds alone is probably more than his paycheck. I no longer will be doing business with Walgreens and I’m not leaving this matter corporate has to know about this.
Stuart W.
Walgreens is terrible. Customer service is terrible. They don’t care about patients. Avoid it all costs. At the bottom of this review, there’s a checkbox for them to be notified. I guarantee you they will not care.
Joe B.
I was looking for sugar free candy ..a new medical diet for me..i haven't had candy in a year and a half.I found it ,asked for a two day delivery....instead they delivered the same day within an hour I had my candy that I hadn't had in years..I felt a kid getting a present thank you so much for that surprise
Megan M.
I suppose I should have learned my lesson by now and not use Walgreens Contacts for my needs. This is the third time I have ordered and paid for expedited overnight shipping, only to have the order delayed. My most recent order was placed on June 8. I received a confirmation that day that the order was confirmed. On Monday, June 10 at 11:04am, I received another email stating that the order had been processed and will ship soon. As I had paid for overnight shipping, I certainly expected it to be shipped that day, or the following day at the very latest (since your correspondence clearly stated that the order had been processed already and was awaiting shipping). I have spoken to your customer service agents twice on the phone - the first stating that it was at the distribution facility and would be shipped on Tuesday - the second stating that she didn't know when it would be shipped. It is now Thursday and still no contacts. It is beyond comprehension how they can offer and charge for overnight shipping when that obviously means nothing. It isn't simply a matter of refunding the shipping charge when I compain - it is the fact that I - in good faith - have used this company for contact needs and have repeatedly been disappointed in the service. I would recommend using another company for your contact needs. I will be utilizing 1-800 contacts or lens direct in the future, or just going directly to a local eyeglass store.
Janet B.
I have been taking two 10mg tablets of Amitriptyline per day for many years. When I picked up my refill I didn’t check the bottle until I got home. Instead of 10 mg tablets they gave me 100 mg tablets which means I would be taking a dose of 200 mg instead of 20!! It could have been lethal. If it were the first time I took this medication I wouldn’t have known it was an error. Walgreens has been handling my refills along with many other prescriptions for years. So they have a record of all my drugs. I returned the pills to the store. The pharmacist (Paul) said his assistant filled the prescription and he checked it. He asked me several times if I took the new prescription. I told him, if I had I wouldn’t be there to return it! This occurred @ the Walgreen’s store 8906 Arlington Rd. Bethesda MD 20814
Mike
Another strike against the Niagara Falls store #13751. Today, 6/5/24 at 1:45, pulled up to the drive through to pick up my needed prescription only to find a sign in the pick up window saying something to the effect of there was no pharmacist on duty at this time. No pharmacist on duty at 1:45 in the afternoon? If I could have voted zero stars I would have. Good grief Charlie Brown!