Liz D.
23.5
I worry about their accuracy when their messaging system says both: "remember Walgreens is open 24hrs" AND "the pharmacy is closed every day from 1:30 to 2am"
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Liz D.
I worry about their accuracy when their messaging system says both: "remember Walgreens is open 24hrs" AND "the pharmacy is closed every day from 1:30 to 2am"
Milton M.
Much higher prices than the previous company who were bought out. Also, much smaller selection of products only reflecting hogher costs to the consumer. It has been two days since my Rite Aid converted. Noticed business seems much slower. I'll go to Target to buy my non prescription products.
Iveta P.
My prescription is for a combination of one tablet of 97.5 milligrams plus one tablet of 65 mg of Naturethroid. This dessicataed thyroid is historically measured in grains, an old apothecary unit, which is equivalent to 65 mg. Therefore is much easier to say my prescription was for 1 and 1/2 grain + 1 grain, or, 2 and 1/2 grains daily. My doctor wanted to make it easy for me to take it twice a day, thus he split my daily dose of 2 1/2 grains. When Walgreens opened in my neighborhood replacing Rite Aid, I filled my prescription for one and a half grains on January 4. They gave me only 30 tablets. Taking 2 and 1/2 grains daily, I ran out of my "30 day supply" in 18 days. When I came back on January 18, the pharmacist named Yoonmoon told me to come in 30 days from January 4. Having some old supplies worth of a couple of days, I waited but when I ran out, I came back January 23rd, asking for the 1 grain supply which was never filled. I took a special time off from work to be able to be there at 9 am on Thursday morning when they opened. With the store completely empty, they said fine but I have to wait 20 minutes. I asked if this is for counting the pills. There was another pharmacist who rudely dismissed me saying some people called the night before for their prescriptions and it's not my turn. Okay so I said I'll come next day, but I called my doctor's office explaining how two different strengths of the same medication are confusing my pharmacy and so if they could make the prescription just for one combined dosage. Next day evening, back with Yoonmoon, she refused to give me the medication. I said I'm running out and I need to take one tonight so she ordered her associate to count 30 pills. I thought to myself, fine, they'll hold ne for 12 days taking 2 and 1/2 grain daily. But they wanted to charge me a 30 day supply! Again! When I objected, Yoonmoon said out loud: "Do you want me teach you some math? She came with a piece of paper and showed me a long division of 30 being a dividend and 2.5 being a divisor. Her answer interestingly came as 12 and she'd victoriously circled it. After I said I told you five minutes ago that it was a 12 day supply, she got embarrassed as she was simultaneously making sense out of her answer, which just confirmed my point. Feeling bad about herself, she started being snappy and told me to call the doctor or get the medication elswhere. It was after 8 p.m. Friday. I am now without it for the whole weekend.
Laura Crockett N.
Walgreens has the worst customer service ever! I tried to purchase items online during their Flash Sale. Since their website is just as horrible as their customer service, I had significant trouble getting through the online checkout process. Finally, I was able to finalize my purchase and the charge was reflected on my Paypal account as "pending authorization". I was concerned because I never received a confirmation email with an order number so I logged back on to the website to see if it was listed under Order History. The order was no where to be found in my Order History! They charged my Paypal account but then the order disappeared into thin air!! Next, I did an online chat with a Walgreens representative. That person couldn't find any record of the purchase and said I would have to contact Paypal to have the pending authorization removed. So, I contacted Paypal and they said I would have to contact the vendor. So, I called the number for Walgreens provided by Paypal so I can, once again, request they delete the pending authorization. I'm put on hold by Walgreens automated system and wait in que 2 or 3 minutes - and then like all of my other experiences with Walgreens up to this point - the line goes dead!! I give up! I'll just wait until the pending authorization expires in 5 more days! In the meantime while I wait for the pending authorization to expire, I'll spend these next 5 days spreading the word about the lousy service and online shopping experience I had with Walgreens.
Ron W.
My doctor gave me a script for 3 generic Viagra pills for me to try. Picked up the drugs at Walgreens in Tullahoma, Tn. They charged me almost $50.00 per pill. I have friends who pay $2 to $6 per pill. Walgreens is run by corporate thieves. They will get no more of my money.
Elizabeth
Walgreens in Loudonville NY is the worst!!! If you need to call the pharmacy, you are on hold for at least 20 minutes. This pharmacy used to a RITE Aid which was much better. Walgreens has bad technology and inpatient employees.
Karen R.
Walgreen in Leawood, Ks, awful. Poor customer service. Would not honor RX coupon published price, plus was triple the cost of HyVee, Costco... Pharmacy tech rude. I will change where I do business. Walgreens is not competitive and rude.
Veronica G.
Passport picture quality is awful. Too expensive. Do not recommend