Balaji P.
Of all the pharmacies in USA I prefer…
Of all the pharmacies in USA I prefer Walgreens pharmacy as iam satisfied with their services
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Balaji P.
Of all the pharmacies in USA I prefer Walgreens pharmacy as iam satisfied with their services
Mandy
Walgreens cash pay prices for prescriptions should be illegal! They are the highest in the nation! Just search up a very cheap medication like omeprazole on goodRx.. or any medication for that matter. Walgreens and CVS are always more than double the private pay cost for any medication you enter in! How can this be legal! This is med gouging!! Just like gas! It's the same medicine, same manufacturer, but double, triple, quadruple or more than the same meds at Kroger, Tom thumb, HEB, etc! Why? How can we stop this?! Why are we allowing this!! Everyone should know what these pharmacies are doing!! And then the mail order pharmacies, if u have INS, they force u to use them or ur penalized! This must stop! That is Communism! I shouldn't ever be forced to use a pharmacy! I should choose wherever the hell I want to go and pay an appropriate amount..and not be penalized! Do you know they also have sweat shops in Manila, Philippines that make decisions about your medication coverage. They barely speak English! Thanks Express scripts/blue Cross blue shield/ Walgreens alliance prime BS! Wow!
Julius T.
Bad service in pharmacy
Roxanne B.
My husband was treated unfairly by a customer service representative. He was even insulted just because he made a purchase of $14.99 and it was reduced to $12.99. He realized it after leaving the store on KENNEDY and Westshore so he went back later with the receipt to get his $2 back. I guess the representative felt insulted and upset and he just left. He doesn’t like to complain or make a big deal but I do feel that it’s necessary to get it out there. These customer service reps have jobs because we shop there so a little respect can go far in situations like this. Definitely I will no longer go to Walgreens.
Shelley B.
The Round Lake Beach store is woefully understaffed. The staff is working hard , and fast, but the wait is much, much too long. Both Meijers and Walmart are FAR SUPERIOR. There are twelve people in line right now and the line is slow.It's 5:30 on a Thursday.
Stephen M.
This was the worst experience I've ever had with a pharmacy. After waiting in the phone queue for 10+ minutes, someone answered and put the phone down and I could hear them as they served customers. I was calling to deal with an emergency regarding an insulin prescription. So I was trapped. I ended up having to call the store manager from a second line, to get them to walk over and force someone to pick up the phone they put down. And then I was given the runaround by the pharmacist, who told me my doctor was wrong and my insurance company was lying to me, when the error was the pharmacy's error. Getting transferred to a manager, the phone just hung up after ringing non-stop for a few minutes. My insurance company then called. And was hung up on 3 times. This was an emergency too, for a medication that I can't go without. These people are negligent, rude and I would say if you value your health avoid this pharmacy at all costs.
Larry S.
Will not go into detail it would take to much time worse customer service I've ever experienced.
Ann
My father has used Walgreens for several year so he was established. When he entered hospice and needed medications for pain, anxiety and breathing it was an absolute nightmare getting them. They didn’t fill the pain medication because they were not sure if we wanted it. They filled several old medications instead. The next time we needed a medication for his breathing they filled yet again an old prescription instead. When I called they told me they were out if that but never bothered to tell us the medication that was just called in by hospice was not available. After my husband drive 20 mins home and I opened the medications, I called. I was informed they didn’t have that but to have a nice day after I explained my father was actively dying and we needed the medication to ease his breathing. Don’t use this pharmacy unless you do not really need to take they medication because you won’t get it.