WalgreensReviews of walgreens.com

1800 Walgreens complaint process is racist and discriminatory. They wont even read to you your own complaint that you just made. So there is no way to know if they accurately heard or understood what it is you just told them because the company's official policy is to not read to you what it is they just typed in. I found out on multiple occasions that what they had take you down for my complaint was grossly different from what I had told them or it had included things that were patently false. I asked them why they won't read to you what you have told them before sending the complaint and they said it is against their policy. They have a specific policy that states not to read to a customer the complaint that they just made moments before. This allows customer service representatives to discriminate and keep minorities from getting issues resolved. If Walgreens cares about discrimination against minorities they will change this policy so the people can ensure that their complaints are accurately documented.

I ordered something on Walgreens.com and then realized it had to be shipped to the store, it was an in stock item, I called and they said they would cancel, I went to the store and picked it up myself, they went ahead and shipped it, I called back it will now take weeks to credit my card very unhappy with them do not order online from Walgreens!

DON'T GO TO 80'TH AND WADSWORTH LOCATION: I've been going to Walgreens for decades. I fill all my prescriptions there. Today, I encountered 3 employees all at the check out counter at the same time I was. The cashier was ignoring me completely and joking with her coworkers (Customer Service FAIL #1). Gets worse, she pulled her mask up and down, like a toddler sticking out their tongue, and dared anyone present (presumeably I was included) to complain. Then her obese coworker mentioned how a neighbor filed a complaint because she had a party at her house during covid. They all laughed. I quickly left, knowing that I will never return to Walgreens again in my life. I don't care what your political opinion is anymore than I care to see the body part we associate with "opinions." I consider anyone who doesn't follow a doctor's advice a hillbilly who doesn't have the sense to wash their hands after they use the restroom. If they think masks are a joke, I know they aren't washing their hands or disinfecting their homes and I consider them DIRTY. You want complete freedom aka ANARCHY (learn your forms of government red neck) head on back to the hills from where you came. Go cook some possom. But you wanna be down here in the city with us civilized folk, you put your damn mask on or....lose your damn job. I've been in customer service for years. Ironically, I'm usually the coward. I NEVER complain. I just NEVER come back. I never tell you why. I give you NO chance to fix it. DONE. DEAD. This time, you get to hear WHY. I did you a favor...now I expect to see that you have fixed it. Signed, Time to Fire Dirty Hillbilies Who Don't Wear Masks and DEFINITELY don't wash their hands.

I ordered from Walgreens during Covid-19, the items I ordered were damaged. The product box itself, not the shipping box, was torn open and damaged, I reached out to Walgreens with no response and even gave a review of the product which they refused to publish. Horrible customer service as well as the actual store.

Terrible! Shipped some items to my mother in assisted living. Fed ex tried to deliver but could not obtain a signature due to COVID. I tried to communicate to Walgreens and they absolutely gave no help. They gave me a phone number for local fed ex - when I asked the location of the person I was speaking to she said “Guatemala”. Terrible customer service. Product is at my local fed ex office from a May 8 - today May 19.

Now Walgreens only lets seniors shop between 8-9am now. What about people who work in healthcare like myself that works night shift and get off at 7 am? I have to wsit around until 9am to shop? I am so disappointed in Walgreens. Thanks Walgreens for showing your support to the healthcare workers! Not!!

This is a terrible web site. It took me four tries and 2 hours of time to finally get my order submitted for 1 item. Then they limited the amount! There were all kinds of issues with my credit card numbers, dates, etc. If I could find it elsewhere, I would never use this again!

I recently bought a $50 gift card from Walgreens and it did not work at all. I can't say I am right in any way but I feel scammed. I don't even think the cashier scanned my card, I did not hear a scan beep. Maybe she saw that I was of a different race and decided not to scan the card (because of the things going around this time). Now I understand why there is a CVS across the street from the Walgreens. OR "Vanilla Gift cards" are just unreliable. If that is the case I would delete this post and give Walgreens a 5 star for the misuse of the review.