Randall F.
Does Walgreens care about their customers?
I bought an item on sale at the Saint Paul Virginia Walgreens and was charged the regular price, so i took the receipt back to get a refund for the price difference. The front end manager Veronica took me to the product and i was correct about the price, but she tore the price label off the shelf and said it was not valid. I asked her for the label to check the upc number and she basically began to scream that she did not have to deal with rude customers all through the store in front of customers and employees she finally relented and refunded me $2.69 which she announced at the top of her voice like she was giving a beggar a hand out. I was humiliated i mean i have worked in customer service all my life i was stunned at the pure lack of professionalism from this employee i mean do they realize we the customer make their job possible in the first place and do their regional supervisors even care?


