WalgreensReviews of walgreens.com

They lied about my doctor calling in an order, and they didn't, lied about the date it was called in. So much confusion with prescriptions. Not reliable. Changing my pharmacy.

My experience with the pharmacist name Zack. I find that he’s very knowledgeable helpful and efficient during every visit to the pharmacy located in Cedartown Ga. 30125. He’s always very kind courtesy and respectful when assisting me with all my pharmacy needs whether it’s for a prescription or OTC items.

This “Review” is for the Walgreens, 827 Dutchess Turnpike, Poughkeepsie NY #12633. How 2 other clerks waiting on us for a FedEx Return, and especially a man who calls himself a “manager” there, heavyset, dark hair about 40’s and how our FedEx Return pkg was mishandled and couldn't be done because they don't print "Return Labels". He then leaves us midstream, goes behind a door in back and proceeds to go on a break! What a hassle we encountered at this Walgreens. Needless to say we got it done nice and smoothly in all of 10 minutes at a Shipping Store in Hyde Park and there was no charge for them to print out the FedEx Return Label. Now, that was service and how it was supposed to be done. That manager should be ashamed, wasting customers’ time then disappearing and leaving them hanging. I can’t say I’m really surprised. Anyway, they’re in a bad spot with their parking lot entrance area being quite tight. Another reason I won't bother going there again. The former Walgreens in the Kmart Plaza had a pharmacist there in the early 2000’s who followed to this newer Walgreens location when it opened. I last saw the pharmacist around 15 years ago but then started going to another pharmacy. I don’t recall his name but he was middle age w dark hair and was the nicest, most courteous and helpful pharmacist you’d want to interact with. I was even given forms by them to help me with Medicaid Copays I was assigned to by Dutchess DSS Medicaid which they were not correct in doing according to the program rules. Very crooked. Anyway, in those ways I appreciated how ‘Walgreens Pharmacy Dept’ saved the day.

I had used a Walgeens pharmacy for years. However the service was so consistently poor I switched to CVS and stayed. The problem is that Walgreens followed me. Despite never responding to any of their ads and multiple email and phone requests to stop any and all communications they have not slowed the deluge. Stay away from dealing with Walgreens they do not respect their current or past customers.

Not worthy of one star. Every negative review is likely 100% accurate. No phone service. Actually lying to customers about medications not being in stock so they don't have to fill them on their shift. Hanging up the phone on customers. And on and on .....after nearly 30 years writing prescriptions for patients....I have found the decline of customer service at Walgreens, particularly in the pharmacy department, to be so bad that the only explanation is intentional neglect!

It is a terrible place to send prescriptions. The staff are unable. They tried to give me have of my medication. Then they continued to refuse tk give me the new meds and i had to go back 4 times for them to get it right. Bad place bad people. Ill never send my prescriptions there again

Been trying to get my medicine transferred for weeks. Im going to file a complaint against walgreens. They denied my transfer for my prescription even though I have a refill but they refill my prescription without my permission and wants me to pick up medicine I didn't request from them.

There is never a time I pick up a prescription that I don't wait forever....at least 20 minutes minimum. Only have one window for service even though there are 2 teamsters. Prescriptions take forever to be readycasxwelk!!!!