WalgreensReviews of walgreens.com

Guess I shouldn’t expect much after seeing the same rating I am giving. The store itself ok it pharmacy horrible

On Dec. 29, 2020 I went to the Walgreens at the corner of Coors and Sequoia in Albuquerque, NM to pick up some pictures I had printed. The man behind the photo counter asked my name and what size pictures they were. I told him my name and what sizes I thought they were. Then I told him I had an email saying they were ready. He jumped all over me, telling me to stop being impatient, that an email would not help him. Then he told me they did not have my pictures. I looked at my email and he ked that I was in the correct store. He said I was, but that the pictures weren’t there. I kept trying to give him information that would help him but he didn’t want to hear it. He was so rude, I started handing it right back to him. Another employee came, looked at my email and found my pictures. I tried to tell them that if the guy had not been rude and refused to listen, he could have found them. But he, she, then the store mgr jumped in and told me I was rude. At that point I definitely was. Why would Walgreens employ a man who cannot think outside his little box, who tells people he doesn’t want help, who refuses to look at anything people offer him that has information he needs? Then insists the pictures aren’t there, when in fact they are? Then they defend the man, not even knowing how he talked to me and treated me, since they came into the situation late. And this is a week after Sonja in the pharmacy refused to spend 15 seconds to look and see why my Rx cost more than it had every month before. She was rude and refused to look, telling me I had to call my ins. co. I went home, called the pharmacy mgr and got it worked out, paying what I normally pay, but Sonja was horrible. Another employee at this Walgreens who should be fired. There are some great, helpful, friendly people at this store. But now that I know the mgr backs the rude, unhelpful ones, I will change stores. There is no excuse for this kind of behavior from employees.

On December 28th 2020 I went to the Walgreens store in Philadelphia road Rosedale Maryland as usual the store is is always busy. But especially at the holidays that's supposed to be expected. Well the line was long and there was a customer waiting at the photo and there was one man running a register come to find out it was the manager and he alerted the customer to come get in line because he wasn't able to leave the register he was the only one in the store I felt terrible for this man he kept the pleasant attitude and when I was able to get up to my spot there to check out I was talking with the man and he told me he was trying to get somebody to come in and he was hoping somebody would come in at 3:00 and he was hungry and thirsty I offered to getting something to eat or drink and he very politely told me no he would be okay but I know he wasn't I really felt bad for him I wanted to go behind the counter and help him check people out. I just wanted to let people know they should always should be mindful of the people who work at the store especially the managers sometimes they get a rough end you'll be considerate and try to be thoughtful thank you

This is about Walgreens corporate decisions/policy. Late night we have to drive 29 to 43 miles to get a covered prescription with our TRICARE insurance that requires us to use WALGREENS. If we could get our script covered at CVS we wouldn't have that far to go for a 24 hour pharmacy. Sometimes in an emergency we need a script at night or may have a question regarding our meds at night. But there are not any WALGREENS 24 hour Pharmacy Departments open in South Pinellas county. They tell us we have to travel to another county, 30 to 43 miles to a Walgreens 24 Pharmacy Department. This is crazy and isn't just due to COVID-19, it has been going on for at least a couple years now. We have TRICARE and they used to use CVS but for a few years now they make us use Walgreens for non mail order prescriptions in order to have it covered. Using a pharmacy that doesn't have one 24 hour pharmacy department open in our county area is poor judgement and poor customer service. They shouldn't have us drive so far to get a needed script under Tricare. We are senior citizens on a limited income so need it covered, but even young sick people shouldn't have to do this either! I hope both companies see this and make better decisions.

I shop at the Walgreen's in Fairfield, CA. Store #1940 on West Texas. The customer service in this store is top notch. Everytime I'm there I feel welcomed. The employees are knowledgeable, courteous and go out of their way to help. I was there recently attempting to print photos on their machine and found out after I paid that they were done incorrectly (my fault not theirs). Edward took the time to help me redo each print one by one to my desired specifications. This was not the first time I have had positive experiences in this store. It is a pleasurable place to shop. Employees like Humberto, Chris, Edward and every other employee there (sorry I don't know all of their names) has been helpful and a joy to encounter. Israel is the store manager I believe he must be proud of his employee's and the excellent work they do because I know I am.

Grateful for your employer making a positive impact! I wasn't able to find my receipt in the 3 day time limit to tell Walgreen's listens.com and give the assistant manager named Arlene and excellent review she deserves so I'm doing it here. It was the Walgreen's in sicklerville on Kearsley rd store # 10490. She spent hours helping me make the perfect photo collage I was giving as a very important present and I not only had no knowledge on how to do this, but I just lost my daughter a month before visiting your store, and Arlene had no knowledge of this, yet spent all that time helping and making a positive difference in my life during a very difficult time, and even multiple tasking due to store being busy with it being 5 days before this Christmas 2020. She is a hard worker with compassion and deserves to be manager and would be a great asset to helping this store bring in even more business. Again her name is Arlene and after she spent so much time helping me, I asked her name because she deserved recognition for such an outstanding employer with true compassion in helping people! Thank you!

It is the Walgreen store at 7802 Wurzbach RD, San Antonio, TX 78229. I ordered refill of 2 prescript by phone. After ~1 hour, I got phone call from the store and was informed that my medicines are ready for pick up. When I got the store, I was informed that only one medicine was ready, the other one was not. This bad situation had happened to me once earlier. I did not get any sorry from them. They emphasized that the ONE medicine WAS ready for me to pick up! O my god, they seemed they did very good job. It was very bad feeling I had just before the Christmas!

I have a legal right to buy Primatene or Bronkaid for asthma. Time and time again, Walgreens will only sell me about 1/4th of what I'm legally eligible to buy, and that's after I drive 25 miles (one way) to buy it. If you want to be the medicine police, please apply to the DEA and stop suggesting I go get a prescription. If you'd sell me what I'm entitled to buy, I wouldn't NEED a prescription!