AVA
This app has too many bugs
This app has too many bugs. The shopping portion search engine is unpredictable; it will find an item, and fail to recognize the identical search parameters the next time you shop. It also fails to place items in the shopping cart after indicating that the selection was successful. The checkout process is a nightmare. It took 8 attempts to place an order. Each of these steps had to be repeated numerous times, with varying degrees of success. In the past I have needed to call Customer Service to process frozen online orders. The biggest problem is the app does not permit items to be removed from the shopping cart. My credit card entry was kicked back until I set up an autopay account. If you select auto pay, it skips the ship-to-store option. It's great to have access to products that are only offered online, but the app really needs a lot of work.


