WalgreensReviews of walgreens.com

I am not doing any business with Walgreens. I had an online order placed to be picked up at store, why, cause it was stated purchase over $30 will get a discount $10 off. For a senior this means a lot. Not stating the TIME spent on your lousy site!Slow and not functioning properly. Kindly start an online APP when you know what it is all about. Anyway , I feel very cheated and want to voice this out. Online purchase was on 01/04/2021. Upon pickup noticed payment discrepancy. But , the usual statement contact Customer Service for refund. I have sent 3 emails to customer service and one talking to someone. It’s 01/17/2021 , I have not got my refund only emails from different clerks asking for the same purchase info ,driving me bonkers, What’s the problem, all my info is in your My W account????

Every time I use american express serve free reload they charge me 3.95 it's free reload

Disappointment is an understatement of how I feel every time I go to Walgreens which unfortunately I have to go to to get my prescriptions filled. Incompetent staff that has no idea which way is up and forget calling in, you’re put on hold and then when they ask you what you need they say OK and put you on hold for another no exaggeration 15 minutes. I dread the first of the month every month!

Walgreens has been taken over by gang members. They target you when you go in the store. They steal from their own rewards program. Both the pharmacy and checkers in the front erroneously pretend to not know what they're doing and take your information and then tell you that you can't purchase items on OTC when they're displays show OTC accepted for those items. Twice in last 2 months I've been charged for items that I didn't purchase after a cheker pretends to not know what they're doing and say they don't accept OTC for certain items that are OTC accepted. They delay at checkout and then get your info. And whether you purchase anything or not you will get a receipt by email for a scarf or some other item that you didn't purchase. Watch out. They skam and if you don't know what that means it means that they will double charge you and / or charge you for items that you don't get and refund it through customer service to a Visa credit card you don't even have likely so they can use you as cover to steal.

Walgreens has in the past 2 years made regular mistakes in counting meds & refilling meds. They have made a 40 pill mistake one month. They continually lock out my pain med refills so that it takes me days to get them & twice I had to go to the manager who can’t figure out what keeps happening. I’ve even had one say with a miscount “ I don’t know why I did that.” So much for professional service.

I want Wal-greens to start standing behind the products that are labeled as "OTC approved". When I get to the register, I do not want the Wal-greens employee to tell me that my item is not "OTC aporoved", only for me to show her that it is "OTC approved", but for her to tell me that she can't do anything about it. You won't stand behind your OTC approved products, Wal-greens? Even your store managers say that they can't fix the problem if an item is OTC approved, but not in the computer. I'm sick of getting to the counter and items not getting paid for, and I'm also sick of employees and managers who don't care. Walgreens really needs to get it together!

I called at 11:10 pm on 1/13/2021 trying to speak to someone at the pharmacy and I was on hold for 15 min the first time and then someone at the pharmacy didn’t even answer me; they just hung up on me. I called again right away and was on hold for 10 min and then someone hung up on me again. I called again and was on hold and got hung up on again. This went on for 45 min. The person at the Walgreens pharmacy at the cathedral city Walgreens off of Dinah shore and date Palm were very inconsiderate because they kept hanging up on me. Very rude! Not happy with this store. Will have to go elsewhere from now on. Very disappointing. Someone needs to speak to the technician that was working this day and time and inform him/her that he/she can’t waste people’s time like that and hang up on them. They should answer the phone and atleast ask the person on the line to wait on hold. They should not keep hanging up on people.

I tried to review a product on the company’s website, so others could know not to buy it from this company! My comment was “moderated” even though no inappropriate language. Here is what I tried to say. ordered this product in mid December, and was told it would ship in 3-5 days. I figured I wouldn’t get it by Christmas, but here we are in mid January and I can’t even get an update from customer service as to my order status. I have been told “it is in process,” and when I asked what that even meant, no one could tell me. Every time I was told someone would “submit a ticket” which did nothing. I finally asked that the order be cancelled, and I was told that my order MIGHT be able to be cancelled. I just want this to be over, and I will never order from Walgreens again. Worst customer service ever. This light looks cool and I am very disappointed.