WalgreensReviews of walgreens.com

Very poor customer service. In fact they can get pretty nasty with the customers in the pharmacy department. Truth be said, it may not be the fault of the employees, rather the management who have them UNDERSTAFFED AND OVERWORKED!

Just went into Walgreens in Ofallon MO on Main Street. 3 customers in line no masks!! One young man standing less than 1 foot from me breathing down my back. Why is this happening in a pharmacy/drug store? Couldn't get out of there fast enough.

On 1/21 I was having communication problems with my doctor's office and could not get the correct prescriptioj in the correct dosage. After 2 days of frustration, I explained my probem to Julie at Walgreens on Sheldon St. and she straightened every thing out and got me the correct prescription. Then Milani got with my insurance carrier and made sure my mediction was covered. These two ladies went above and beyond customer service to help me and I cant thank them enough~~

Just writing to say I am highly upset with the way yall handled my orders today!!!! They called me to tell me there was a "glitch" in the system that they canceled all my orders after I went through so much to get all of it in the cart just for yall to do that and everyone else i know has gotten their orders! Very disappointed in yall and the way fixed the situation i think if anything yall should give everyone the items they ordered I mean yall are still advertising the same deal smh!!!! I'm one mad customer!!!!!

Dear Fellow Consumer, I am writing to apprise you of an undesirable situation occurring at Walgreens #3239, 1 S.E. Third Avenue in Miami at approximately 7 p.m. the evening of January 3rd, 2021, which poignantly contradicts the denunciation of “hatred, racism, stereotyping, and bigotry in any form” issued by Walgreens CEO Stefano Pessina on May 31, 2020. This particular malfeasance occurred exactly three years and three days to the date of the last time I entered this location or patronized any Walgreens, due to a 2018 encounter detailed subsequent to this electronic mail. Nonetheless, please know that posterior to that instance of discriminatory harassment and racial profiling, I was exhorted by several managerial and executive parties within this establishment to give this chain ‘another try’. After three years, one ongoing global public health crisis, countless lives lost, a purported shortage on shoelaces at what appears to be a national level, and domestic and international turmoil related to matters of race, law enforcement, and social justice, these factors converged for me to do just that—with a striking, and ominous, similitude of results meriting unbounded ignominy. When I entered the foregoing Walgreens location on January 3rd there were two employees at the register close to the entrance—one an older woman whose hair appeared to be died blonde, and another who was younger with dark hair. Both of these women appeared to be Hispanic or Latina. They were ringing up customers during my ingress; each eyed me and offered no greeting, welcome, or any other acknowledgement of my presence. I ambled the length of the store and perused perhaps two aisles prior to finding items pertaining to shoes. As I discerned this section, I heard a sound close enough to catch my attention, despite the music I was listening to (“A Prayer for Everybody”, ironically enough) in my portable player. To my considerable disconcertment, the darker haired woman had suddenly appeared perhaps two feet from my right leg and was feverishly taking items off the lower part of the rack and replacing them, seemingly at random. This occurrence was startling enough to enthrall me for perhaps 15 seconds, during which time she rifled through these products at a rapid velocity. Despite her propinquity, which was close enough to touch me, this employee remained reticent, as though ignoring me. I found the abruptness of her appearance, the expedience of her actions, and taciturn nature more than a little unsettling and antipodal to a normative shopping experience—as well as eerily similar to my previous visit to this store when, without provocation, I was followed around it. Consequently, I engaged her by remarking “fancy meeting you here,” and bantered with her about her vocation. Perhaps a minute passed in this way until, as I anticipated, as soon as I left that aisle, she did too. Whatever task she had contrived in order to monitor me evidently wasn’t as worthwhile as ensuring that I, while in the store, remained in her purview. She moved to the end of the aisle and watched me leave as she spoke into a mobile communication device; I conjectured her conversation pertained to my location in this establishment. I headed up an aisle towards the egress, disturbed that I wasn’t deigned worthy of talking to or assisting yet warranted, purely based on my arrival, exceedingly close scrutiny and pursuit wherever I happened to be in these quarters. She walked up a different aisle to the front of the store, at which point I turned around and walked up the aisle she did. When I reached the front she was ringing up a customer and the blonde woman was clutching a mobile communication device while she was about to traverse the aisle I was originally walking up—until she saw me come up another aisle, then no longer went anywhere. My pursuers, it seemed, had shifted, but the pursuance persisted. It was obvious I was the sole target of these employee’s attention and was considered polemical or a threat requiring excessively close trailing and supervision—yet not greeted, assisted, or acknowledged as all customers should be, especially since there were no more than five consumers in the store at this juncture. It was disenchanting, choler-inducing, and saddening that after being urged by the powers that be to give both this chain and this specific location another opportunity and, having few other expedients to find shoelaces (which this store didn’t contain), my experience paralleled my previous one, resulting in a personal reaffirmation to no longer patronize Walgreens. Sincerely, Mr. Harassed.

Saw my prescription was being filled or " in progress ". I called to make sure and the Tech said it would be ready by 11:15 or 11:30 at the latest. I explained its a 17 mile round trip to and from there. She once again said 11:30 to be sure. I stopped appr81 mile from Walgreen's and checked the App. My prescription was no longer there. I called and now was told it won't be ready until tomorrow !! I guess it doesn't take much in the way of brains or personality to be a Walgreen's pharmacy tech

Customer Service no longer exists at Walgreen's. From the store manager Denise at 1313 N Union Street, Wilmington, DE to District Manager Arij Simmons to Director of Retail Operations Chris Elliott to Regional VP Paul Blankenship.......they are all apathetic about customer concerns! They are egotistical people who feel customers should walk around their store looking for an employee who has the FedEx scanner in order to accept FedEx dropoffs! Why inconvenience a store employee when you can inconvenience the customers instead???

If I could give zero stars, I would! This review is pertaining to their website. I have attempted on numerous occasions to use the website, but my password never works. So I try "Forgot password?" I NEVER get the email OR the text with the "code". The fact their site tells you "Code sent! You can request up to 5 more codes via email" should clue you in to the fact you aren't going to get a code! I shouldn't have to try ONE more time via email! Once requested, a code should be sent immediately. I'm still waiting on a code I requested three weeks ago! No telling when I'll get the code I requested 5 times via email today. Their website is a joke! Thank goodness I'm only using it for a Covid vaccine. I would NEVER let them touch my prescriptions, especially if they handle those as they do their website!