Mary K Piacenza S.
Made a 1:45pm appt for Covid booster…
Made a 1:45pm appt for Covid booster online at 7755 N DURANGO DR, LAS VEGAS, NV 89131. I work and this was during my hour lunch. I arrived at the store about 10 minutes early. There was a line of people just to check in. While there seemed to be plenty of staff, only one person, who was scattered/distracted checking people in. You then were given a form to fill out, why couldn't this be done online? and then wait to actually get the shot. After waiting in line until 2:05 to check in, I gave my covid card to miss scatterbrain who then proceeded to pretty much ignore me and start discussing the weekend shift schedules with 5 other pharmacy employees. Yes 5 I counted them. All standing around crabbing about their schedules. I hadn't even gotten signed in yet let and would still have to wait to get the shot and the guy giving the shots was one of the five standing around complaining with the others. I requested my covid card back and left. Worst customer service ever. I am sorry I even went here. Won't make that mistake again. I have zero confidence that your severely distracted employees wouldn't screw up and give the wrong shot.


