WalgreensReviews of walgreens.com

Up until several days ago, I liked the Walgreens in Selma, CA. Despite their slow pharmacy, I appreciated being able to get in and out for regular store shopping. I appreciated their orange tax sales. However, three days ago, before I left the store I checked my receipt because I couldn't figure out why my total was so much. Then I realized I had been overcharged for the nuts that I thought were on sale. Someone possibly a customer put the tag over the nuts that I wanted. Since they weren't going to honor the price, I said to give me a refund. She said I need an ID to make the return even though I hadn't left her sight. I only stepped aside from her register. That infuriated me because not only are you saying I can't have the product I want for the price semi advertised, but you're saying that I need to leave the store go across the street to where I'm charging my car, get my ID, and come back even though there's no way I could commit fraud. She is saying there's no way for her to go around that rule when the whole purpose of that rule is probably to prevent fraud, I'm guessing. I would not have been so pissed about the price tag being wrong if she hadn't made me leave the store to go get my ID. I was not responsible for that tag being in the wrong spot. I thought I had checked the tag like I typically do to make sure that a good thing that seems too be good to be true is or isn't. I made a mistake that day didn't take a picture so I can confirm. Instead of just giving me a break and either giving me the price that the tag said or letting me return the product without my ID they made me go through hoops.

I was told that I could not return my faulty Walgreens product after 30 days. I was told this about a faulty heating pad. Walgreens people were fine. The company and it’s policies are awful.

They keep trying to refill a prescription that I have cancelled three times. 30 days ago I went to pick up my medication and only got a parcial fill. Now, I got a new prescription from my doctor, and they don't have any. I tried to call, but of course all their systems are down,when I explained to the staff member that I was out of medication because of them, so what should I do now she told me to call back in a couple of hours. When I go to pick up the prescriptions, you have to stand in line forever to get waited on. I have gotten to the point where I am just going to do mailorder. Their customer service is horrible.

At 6:16pm this evening, I placed a call to Walgreens Pharmacy on the corner of Hwy 20 and 138 in Conyers Ga. Even though the pharmacy at that location closes at 7pm they kept picking up the phone and hanging up on me. I called a total of 7 times within that 45 minutes before they closed and was hung up on every time. Another issue with this location is that they have no manners. You'll be there waiting for your prescription and they will close the window without saying a word. I had to pull up their website to find out why. That's when I saw that they go to lunch at that time. They must have been too hungry to speak.

In Dickson, Tn I called to ask where my prescriptions were at, bc they are suppose to be delivered. Zowie answered and said they were going to be delivered with the mail, I asked when were they picked up, so I knew when to expect them, she said she didn't know. I said do you not have a way to track them, she said "it's not my problem once they leave here" I said, "what, did you really just say that it's not your problem, these are prescriptions" she said "ya, it's not my problem." I was thrown way off with this response, her attitude is the worst I've dealt with in an extremely long time. So unbelievable

Avoid Walgreens Store #19339. I purchased a defective Vanilla Gift Card for $56.95 cash on Sunday. The product is functionally broken (no ZIP registration feature as advertised) and the vendor support is a dead loop. I presented the receipt and activation slip to the Store Manager Kollen, explained the defect, and informed him I was down to my last funds. He refused a refund for a faulty financial product, citing 'final sale'—which is a violation of Consumer Protection Law.

They deserve absolutely NO STARS! Incompetence does not begin to describe these people including the pharmacist! My endodontist sent an escript over as soon as I sat in the chair my appointment lasted in total 3 hours. I get to Walgreens and they said it’s not ready. I asked why and they said that they overlooked it but give them 20 minutes. So, I did. I got back to the drive thru window and the technician , yours isn’t ready. Of course, I asked why. She tells me it got stuck in their system and she’s now entering everything. I told her that I’ll sit right here until it’s ready. She said that I can’t sit there if anyone comes behind me. I told her that I’m not moving until the my prescriptions are ready. They threatened to call the police. I said go ahead. Then the pharmacist comes over and says that things aren’t like they used to be it takes more than 2 hours to get prescriptions ready. I reminded her that it was over 3 hours and your staff said 20 minutes. She replies, Yeah, but it takes longer. I told her that I don’t want them. I’ll call my provider to let them know that you were incapable of filling and to send a competent functional pharmacy. So she offered to send my prescriptions to a different pharmacy. I left and did exactly that, my provider called my prescriptions to another pharmacy. As I arrived home about 5 minutes later, Walgreens sends me a text saying that my prescription is ready. Unbelievable! All I can say if You value competence and your time, go elsewhere.

Yesterday, I stopped by the drive up window as I always do to pick up my wife's monthly prescription. The pharmacy technician said it would be $13 and some change. I gave my Florida Drivers license, my credit card, and waited. The technician said that they could not release my wife's rx because my driver's license had expired. It is a valid state identification, issued by the free State of Florida. So, I went back today with my wife's driver license, her prescription card, and her medicare card in hand. They still would not let me pick up her rx. This company is stupid. Their employees are stupid. And, as I am a very old fellow, I have a very low tolerance for stupid. Have been a Walgreens customer for about 50 years now. Will be changing to one of the many competitors in the area today. They just lost my business, my wife's business, and my family's business and anyone else that I can come in contact with. Americans vote with their wallets.