WalgreensReviews of walgreens.com

I tried to call Walgreens to ask a simple question about a Covid Test and was only able to speak to a ROBOT. Absolutely ridiculous. There was no way to get to an actual person to ask a 10 second question. I just went in circles with the robot who never got close to answering my question. The customer service was horrid.

Pharmacy employees very rude at Kent kangley Washington location. Talking among each other and not offering covid vaccines to walk in customers even when not busy. Also would not offer help to find prime stone mist inhaler in store could not locate. Very disappointed.

I write this letter review disappointed and disgusted with the manner in which the Mokena, Illinois location of Walgreens handled a request for the Moderna Booster shot for a senior in need. This took place recently at 10:30am on a weekday. We were traveling to Mexico and wanted to obtain this promptly since the booster was approved for seniors. We visited our local Walgreens in Orland Park, Illinois and asked if they could help with the subject shot. They informed us that they only had the Pfizer, however, if we went to the Mokena location they had plenty of Moderna and if you explained the immediate traveling aspect reason for the booster shot they would administer it. When we arrived at this location with a handful of people in the store, no one at the pharmacy counter, no one waiting for anything from pharmacy personnel. When I explained the need for a booster shot for my wife, the technician Sarah loudly stated do you have an appointment. I said no however, can’t you help on an emergency basis since no one was is in the store. She said absolutely not without an appointment. We checked online and the soonest appointment was Wednesday, October 27th which would be past our travel time. I then approached the store manager, Marty, who tried to help however, the pharmacist also told him no to our request. I stood there and asked the pharmacist if there was any way he could see his way clear to help us. He also stated absolutely not. Every five minutes on social media you hear please get vaccinated. Here we wanted to and your company said no. I understand that your policy is to get vaccinated by appointment only, however, your company refused to professionally handle the matter with tact and customer service skills. When we talk to Walgreens personnel in person or on the phone they always say stay safe, which is totally bogus for the way this matter was handled by Walgreens. Here we are trying to stay safe and your company made no attempt to help a good customer in need. We called Walmart and they said absolutely to come in and we will take care of you with the Moderna booster shot. This email will probably fall on deaf ears, however, in sight of the pandemic, your company said absolutely not. I probably will mention this to our local TV stations who address consumer issues. Walgreens, especially from the Mokena location could use a crash course in how to professionally treat customers.

Took a drive through COVID PCR test Friday AM for travel Tuesday (4 days later). As of Monday midday, the lab website reports that the tests have not been received. So, we're having to make arrangements elsewhere to obtain test results in time. FYI: the lab disclaims delays in reporting for Saturdays and Sundays. However, these days are counted by the travel industry. What a waste of my time and insurance dollars. Unreliable.

En la tienda de 4141 hillsborough muy buena atencion de una cajera que veo todos los días muy amable,gentil,cariñosa y trata a todos por igual no se molesta si le pides que te busque un producto su nombre es zulma

Pharmacy was closed all day! Nobody could get their meds, including myself. I have tried giving them chance after chance, I’m now switching to cvs. #boycottwalgreens

I'm pissed I have to give Walgreens even one star. I'm making it my life's mission to tell everyone I know, and I'm in Florida, big in Florida not to use them! They refused to fill a prescription for ivermectin! They're willing to let people die, and they don't know what it's for could have scabies or a parasite, regardless of the reason, when a freaking doctor gives a prescription, freaking fill it or lose customers!

Booked travel COVID tests for husband and I at 4:30pm on Thursday before a Saturday morning flight. Husband received his results within 40 mins via email. I did not. I waited and phoned (very difficult to get the actual pharmacy) 4 hours later…they told me that I had to wait the 24 hours. Still hadn’t received results by noon the next day. Had to rush to another medical clinic, got the last appt of the day and came at a huge price tag. Results received within 15 mins. I still have not received my results 3 days later from Walgreens. That could have resulted in a cancelled flight if we didn’t pursue another test! Not impressed and will not recommend anybody to trust Walgreens with their travel COVID tests. Could have ruined a nice vacation. Travel is stressful enough during this time…