WalgreensReviews of walgreens.com

Walgreens on 10th Avenue in Great Falls Montana is the worst pharmacy ever! Been waiting 6 weeks for a prescription, and they have messed it up every week! Switching to a better pharmacy!

Switched all of our meds to another pharmacy. Every time I order scripts, I get a notice they’re ready, then when I get to Walgreens the pharmacy is closed. Sometimes for days! My husband is diabetic and cannot wait a week for insulin.

My son and I recently went to Walgreens for a Covid test. The process was easy, but the customer experience was HORRIBLE. We never received our results and Nelish the pharmacy manager at the Cheltenham Philadelphia store was so arrogant and unwilling to help us. His smugness amazed and infuriated me. I can't imagine corporate management would do anything but fire him if they witnessed our interaction. We will never step foot into any Walgreens again!

There is always a misunderstanding about what is needed refilled or filled if I get more than one prescription filled at once. When I ask before leaving the store I'm told it's all in there. When I get home and realize I don't have everything I call the store and I get attitude from the employee over the phone from the very beginning. Which is shocking because in the store and drive thru everyone is nice and friendly. Because of Covid, gas, and you guys are always very busy it's a little overwhelming having to make so many trips to Walgreens.

You can have your prescription from Walgreens AND ONLY THAT! Don't ever shop online with Walgreens because you'll only be upset. The stock level displayed online is not accurate and you'll receive not the correct number of items you ordered because they're out of stock. You'll just be wasting money on the delivery. In my case I ordered 5 packs of Jell-Os and only 2 arrived. I ordered 4 cans of chicken broth and 5 bots of Gatorade and only 2 cans of chicken broth arrived. What a waste of time and delivery fees!

Walgreens are truly awful for contact lenses. They take forever to arrive, forever to confirm your prescription, and if anything ever happens so that you need assistance you won't get it as their customer support and customer relations teams are unbelievably unhelpful/seem completely disinterested in helping customers.

I went to my pharmacy today and asked them to move my Rx's to a new account separate from my wife. They told me to call the website or app folks for Walgreens since the local branch does not deal with these issues. I went to the website and app and spent 5 minutes on each looking for a phone number to call for help with my question. I found phone numbers but not the one that fit my need. I called Walgreens general customer service number nationally and was given the opportunity to explain my situation to at least 5 different people and every time they said they could not help me. David was about the 4th person and told me he was transferring me to E-Commerce and not to repeat myself again unless the person confirmed they were in E-Commerce. Melissa, the Pharmacy Tech, refused to confirm my request, raised her voice to me, and when I told her what I needed, she said good-bye and transferred me back to my local Walgreens, where I had to wait for someone to talk to for 5 more minutes. This was exactly where I had started an hour earlier. This is one of my most frustrating experiences in a long time. Please review the call records, if possible, and tell me what went wrong. I called 877-250-5823 at 3:36 p.m. Central Time from my number.

My first order was lost. They did not contact me for 3 months. I used Chat support and they told me that the item seems lost. The chat agent arranged to reship the item but this time the item was damaged. Jacques M, who is the chat agent just gave me the customer support phone number. I waited for 4 months for nothing... That is what you will get when your order has an issue. Be aware!!!