WalgreensReviews of walgreens.com

I ordered 2 packages of Ricola drops online at the Massapequa store on Sunrise Hwy. I received an email saying that my order was ready. I went down to the store on December 27th. The cashier rang up my order but they could not find my order. I looked in the aisle myself and found the Ricola drops. I bought 2 more packages and asked for the $1 difference in price for the missing online order ($13 online, $12 in the store). I received that credit. Those charges are on my credit card. However, on December 29, Walgreens placed an additional $13 charge. I was not in the store on December 29th and did not order anything. I called the store and was told I have to come in with the receipt and speak to a manager. A bogus charge and my only recourse is to dispute it with the credit card company. I will not be going back to Walgreens.

It is very obvious that this company is so big that customer satisfaction is not one of their priorities. Try calling them...you'll see.

Every time I come here it is the absolute worst experience... It takes forever to get your medicine, even when no one is at the counter...I HATE COMING HERE!

Terrible Walgreens in Short Pump, VA. First of all pharmacists are unresponsive - questions go unanswered (they say they are too busy to consult with you about a prescription but I believe it is federal law that they do so) and they are always out of OTC items. I've given upon them and go to a Walgreens that is 2 miles away (vs 1/2 mile) and their pharmacists are great and their shelves are stocked. Also I do a lot of photo printing at Walgreens. Their website and their phone message say that you can pick up photos at the drive thru pharmacy if you call ahead. I called ahead to Short Pump and they refused to do so. I told them I have Covid (which is true...so does my husband) and I said I I did not think they would want me to come into the store with Covid. They said they had no problem with customers who had covid coming into the Short Pump store with covid and without masks. But they had terminated pick up at the drive thru and at the curb because Covid was no longer an issue and they were not concerned with customers transmitting covid to others in the store!!! I then called the Parham Rd Walgreens and they were shocked...they said they still followed the covid protocol of allowing you to pick up at drive thru or do curbside.

My prescription was called in at 5:05pm. I went to pick it up at 5:45 and was told that the pharmacist was taking a break & I would have to wait another 30 minutes. When I buy something that a sign says is on sale, I’m told it’s not because I don’t have a rewards card.

Bought a Amazon gift card for 300.00 dollars, went to load it in my Amazon account it only good for 100.00 dollars.Went back to the store and they won't do anything about it and were rude.Gave me a number to call 1 877 865 9130 they said to send pictures of receipt and card ,but the email will not accept it.Called 4 or 5 times for help with no answers.So much for there help line.Case #18950973⁹

I have had my prescriptions filled at Walgreens for over 20 years but am going to switch soon as every time I need something filled it takes over a week to get. I thought “maybe it’s just the location I usually use. Maybe they’re understaffed.” Nope. Switched to another location and same thing PLUS the drive thru was closed so got to stand in a line with 6 sick people. Great. Very disappointed in you Walgreens! Not sure what happened as far as customer service with your company.

Been trying since December 10 to get a prescription refilled, every time I either called or stopped by was told “we’re working on it”. Today Dec 28 was told not in que now! I really don’t think they deserve even one star! They have a very snotty attitude when you question them! I’m never dealing with them again even though I get my prescriptions at 0 copay with my insurance! Will never spend another penny in their stores too!