Katelyn
We have a challenging dog
We have a challenging dog, and they are always doing what they can to make it better!
Response from Wag!Sep 20, 2018
Hi Katelyn, Thank you for your review! We are happy to help take care of your pup.

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Katelyn
We have a challenging dog, and they are always doing what they can to make it better!
Response from Wag!Sep 20, 2018
Hi Katelyn, Thank you for your review! We are happy to help take care of your pup.
Danielle
I wish there was a way to request a certain walker first and only then if they weren’t avaible could do become available for other walkers?
Response from Wag!Sep 20, 2018
Hi Danielle, Thank you for your review! We do have this feature available. If you'd like to reach out to our customer support team directly at [email protected] we would be happy to adjust this for you.
Payton
Wag helps me a lot as I work at night. Only thing I would like to see changed is potentially later walking times.
Response from Wag!Sep 20, 2018
Hi Payton, Thank you for the kind review and your feedback! I will share this with our team.
Elyse A.
My fiance and I had some job changes that led to us being an hour away from home for work, each in different directions. We signed up for Wag, expecting that we'd run into occasions where neither of us could make it home to walk the dog, and thought it would be nice to be able to scratch that particular worry off our plate. Thus far, scheduled walks have gone off without a hitch. Walkers have been great and communicative. However, this morning, we both needed to leave home in a hurry due to some work emergencies. We didn't walk the dog, expecting to be able to contact Wag to take care of that. I requested an ASAP walk, and waited for over an hour and a half. I was not given any indication of when the request might be fulfilled. Because we can't wait all day for a walk, we cancelled the request after nearly 2 hours and were (luckily) able to contact a friend to help us out. I feel I can no longer rely on the service for "emergency" type walks, and that's quite disappointing.
Gitti G.
At first I thought this would be a great app, and thought it would be convenient for me. However it was the complete opposite , I have used wag about five times. The first 2 times I booked a wag to come and walk my pupp, The woman, Kayla never showed up. I don’t know why wag would hire somebody who would do this but this girl actually Was posting on the wag app “walk” writing that my dog pooped and peed(which he did not bec he was on my lap at the time) she then and did the walk on the app 30 minutes later and even commented that she had an amazing walk with my “black dog” This woman was dishonest I don’t know why she would write that she walked my black dog when my dog was sitting at home with me, not being walked by her. I did call wag to let them know what happened. The other experiences with wag that I have we’re not as bad as that one I mentioned above , however those people did not either come that is why I am giving this a zero star if I could. Wag sucks i’ve heard stories of people getting their dogs missing And stolen from this app I would stay away and have a reliable neighbor walk your dog instead
Harriette
My experience with the 2 walkers that I have used has been great...However each time a schedule a walk for a different time than immediately, the walker DOES NOT SHOW UP. THIS IS VERY Inconvenient
Danette
Amazing...so easy to use!! Booking is easy and available!
Response from Wag!Sep 17, 2018
Hi Danette, Thank you for the lovely review! We are glad to hear that you are enjoying the app.
Alizeh H.
One of those apps that just makes your life so easy. The walkers are amazing and friendly. I love the pictures they send on the walks!!!
Response from Wag!Sep 17, 2018
Hi Alizeh, Thank you for the kind review! We are glad to hear you are enjoying the app and its features.