Whitney W.
Wag is a Fraudulent Company
The Wag! sitter did not perform the duties we paid for or follow any directions, and was in fact not at the house at all during times she was supposed to be. The service even showed up as not scheduled /cancelled at one point, with the sitter telling me she was still there. This resulted in my dogs being left alone, getting injured, my house being trashed, and an emergency vet visit totaling almost $1000. Wag! Listed it as canceled, then the sitter basically pretended to be here, then wasn’t, then charged me AFTER I opened a dispute.
Response from Wag!Dec 31, 2025
Thank you for bringing this to our attention. We understand how distressing this experience must have been, and we take such matters seriously. We encourage you to continue working with our support team to address your service experience and the charges incurred. Please know that we're dedicated to thoroughly addressing your concerns and finding a resolution.