Wag!Reviews of wagwalking.com

Response from Wag!May 6, 2026

Chantal, we're sorry to hear how frustrating this experience has been, and we appreciate you bringing your concerns forward. We understand how important it is to feel confident about platform policies and to have a clear path to manage things like account deletion when you need to. Since you've already been in touch with our team, please refer back to your existing email communications so we can pick up where things left off and continue working toward resolution. If you'd like to start a new thread, please reach out via the virtual chat at support.wagwalking.com to connect directly with an agent who can review your account, clarify the charge in question, and assist with your account deletion request. Thank you for taking the time to share this feedback—we'd like the opportunity to address these concerns with you directly.

Response from Wag!May 5, 2026

Thank you for your kind review! We're thrilled to hear that the Caregivers you've connected with through Wag! have been reliable and so pleasant to work with! That's exactly the experience we hope every Pet Parent has when using Wag! to find pet care. We look forward to continuing to support you and your pup—here's to many great walks ahead!

Response from Wag!Apr 28, 2026

Thank you for your thoughtful and detailed review, Andi. We're sorry to hear your experience with the Wag! app hasn't been smooth—that is not the experience we want for our customers, and we appreciate you taking the time to share this feedback. If there are specific issues you'd like our team to look into, please reach out via the virtual chat at support.wagwalking.com to connect directly with an agent, so we can see what you're seeing and help where we can. We're really glad to hear that you've used Wag! to connect with Taylor—she sounds like an exceptional Caregiver. On time every time, deeply intuitive and patient with Memphis, and clearly capable when he's behaving like a rambunctious Great Dane puppy. The fact that she also makes sure his water bowl is full before leaving and gives your cat some extra attention says everything about her care for your fur family. It's clear Memphis absolutely adores her—and that bond is the heart of great pet care. Thank you again for sharing such thoughtful feedback—we'd love to connect soon on your experience and look forward to continuing to support you and your fur family!

Response from Wag!Apr 27, 2026

Thank you for your wonderful review, Diane! We're so happy you've used Wag! to connect with Alicia and that she's been consistently punctual and dedicated to giving Pumpkin her full walk every time. There's truly nothing better than a pup getting excited at the mention of their walker's name—Pumpkin clearly knows a good thing when she sees it! To make rebooking with Alicia even easier, be sure to add her to your Preferred Caregivers (just tap the heart next to her profile). It also means a lot to hear that all of the Wag! walkers you've connected with have been reliable and professional. Thank you for being part of the Wag! Community—we look forward to many more tail-wagging walks ahead for Pumpkin!

Response from Wag!Apr 27, 2026

Thank you for your kind review, Irma! We're so glad Wag! has made booking dog walks and drop-in visits easy and stress-free for you and your fur babies—that's exactly what we aim for! It's wonderful to hear that every provider has been professional and that you've found the service affordable too. We truly appreciate your recommendation and are grateful to have you as part of the Wag! Community. Thank you for trusting Wag! with your pups' care—we look forward to supporting you with many more great walks and visits ahead!

Response from Wag!Apr 27, 2026

Thank you for your heartfelt review, Jasmin! We're so glad you've used Wag! to connect with Grace and that she's been everything you could hope for in a dog sitter—communicative, reliable, adaptable, and so genuinely caring with your pups. It clearly means a lot that Grace has been especially sweet with Puff, treating him with so much patience and affection—those little extras truly make all the difference. Knowing you have complete peace of mind while you're away is exactly what great care should feel like. To make rebooking with Grace even easier, be sure to add her to your Preferred Caregivers (just tap the heart next to her profile). Thank you for sharing such thoughtful feedback and for recommending Grace—we look forward to continuing to support you, Puff, and the rest of your pack!

Response from Wag!Apr 27, 2026

Thank you for your review, Taby! We're so glad you've used Wag! to connect with Laney and that she's been a consistent above-and-beyond match for you and your pup—the kind of walker worth requesting again and again! We hear you on the experience feeling hit or miss at times, and we appreciate you sharing that honest feedback. Since Laney is clearly a favorite, be sure to add her to your Preferred Caregivers (just tap the heart next to her profile) to make rebooking with her even easier. Thank you for being part of the Wag! Community—we look forward to continuing to support you and your pup with more great walks ahead!

Response from Wag!Apr 27, 2026

Thank you for your wonderful review, James! We're so glad you used Wag! to help connect you with Elizabeth and that she's been such a fantastic Caregiver—prompt, reliable, flexible with your schedule, and more than ready to keep up with your big dogs! It's clear there's a real bond there—when pups love their Caregiver as much as she loves them, that's the best kind of match. To make rebooking with Elizabeth easy, be sure to add her to your Preferred Caregivers (just tap the heart next to her profile). Thank you for choosing Wag! for your pups' care—we look forward to continuing to support you and your crew!