Wag!Reviews of wagwalking.com

Response from Wag!May 13, 2026

Thank you for your kind review, Jenny! It's clear you've connected with a fantastic Caregiver in Ava—warm and engaging with your puppy on her drop-in visits. The detail she shares in her report cards is a great way to keep up with your pup's day. We look forward to continuing to support you and your pup—here's to many more great visits ahead!

Response from Wag!May 6, 2026

Courtney, we're sorry to hear how frustrating this experience has been, and we appreciate you taking the time to share these concerns. We understand how important it is to feel in control of your booking process and confident in how the app works. Your feedback on the booking process is helpful to hear, and we're glad to share that we've recently made changes to how the "Let Me Pick" Caregiver selection works. We'd love the opportunity to speak with you directly so you can take us through what you were seeing and we can answer any questions about fees, payment details, or other account specifics. We've reached out through Trustpilot to request additional details so we can connect with you directly, or you can reach out via the virtual chat at support.wagwalking.com. We hope to speak with you soon!

Response from Wag!May 13, 2026

Thank you for your review, Tammy. Jill is clearly a favorite for you and your pup—and that says it all! We look forward to continuing to support you both!

Response from Wag!May 13, 2026

Thank you for your kind review, LeAnne! It sounds like your pup had a great walk and is in good hands—here's to many more happy walks ahead!

Response from Wag!May 13, 2026

Thank you for sharing this review and for being a new Pet Caregiver on Wag!. First appointments can come with a learning curve, and we're glad our team was able to help clear things up via email for you and the Pet Parent. For future questions, the in-app virtual chat in the Account menu is another quick option. We're glad you're feeling set up for success as you continue building your business through the platform. Welcome to the Wag! community—here's to many successful walks ahead!

Response from Wag!May 13, 2026

Thank you for your thoughtful feedback, Chelle. We're glad to hear that Wag! has been a reliable way to connect with Caregivers for your pets and that the in-app messaging has given you peace of mind with direct communication and updates along the way. We also appreciate your feedback on the app experience, especially around making things more intuitive for first-time users. If you'd like to share more specific suggestions, you're welcome to submit them in the app from the Account menu — input like yours is helpful as we continue to improve the platform experience. We look forward to continuing to support you and your fur family!

Response from Wag!May 6, 2026

Thank you for your thoughtful review, Dena. It's clear that your Caregiver became more than just a walker for you and Bella—someone who showed up on time, connected with her the way you do, and earned the trust of your friends and family. That kind of bond is special, and it's no wonder you'll both miss him. We're wishing you and Bella all the best with your move and many happy walks in your new home! When you're both settled in, be sure to update your address in the Wag! app to look for another trusted Caregiver for Bella. Thank you for being part of the Wag! community.

Response from Wag!May 6, 2026

Thank you for your kind review! We're so glad the Caregivers you've connected with through Wag! have been kind and attentive with your pup, and that booking has been smooth with reasonable pricing along the way. We're honored to have your trust and love that you feel confident in the Caregivers you match with to care for your dog. Here's to many great walks ahead—we look forward to continuing to support you and your pup!