Diana M.
Quick and easy to book a sitter
Quick and easy to book a sitter! I feel confident and trustworthy with Wag and their services.
Response from Wag!Jul 7, 2021
Hi Diana, thank you so much for your kind review!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Diana M.
Quick and easy to book a sitter! I feel confident and trustworthy with Wag and their services.
Response from Wag!Jul 7, 2021
Hi Diana, thank you so much for your kind review!
Robert P.
Great service, so glad I found it for this summer and really love that I can see where the walker is taking my dog in real time. Highly recommended.
Response from Wag!Jul 7, 2021
Thank you, Robert, for your kind feedback on your favorite app feature and service experience! We appreciate you for choosing Wag! to care for your furry family member!
Kristi C.
Erica was amazing and took excellent care of Maggie. She made sure to take time with us to make sure we were comfortable leaving our puppy with her and stayed in contact the entire time we were gone so that we could relax and enjoy our vacation. It was so nice knowing she was in a family environment stead of a kennel the whole time.
Response from Wag!Jul 7, 2021
Thank you, Kristi, we appreciate your thorough and kind review! We're so glad to hear that your Pet Caregiver, Erica, is now a family favorite!
Mai N.
I used them twice. It has been a life saver. Even with last minute request, they always seem to find me someone. Their walkers have been very nice and respectful of the home.
Response from Wag!Jul 7, 2021
Hi Mai, thank you for your kind feedback! We're glad to hear that you're enjoying the services and if you ever need any assistance, please feel free to reach out via the Help Center in the app. Thanks!
Paula H.
I needed a dog walker for an unexpected trip and I needed him next day. But I also needed him to come and pickup the keys the same day. Joshua was very accommodating he came by the same day, met my dog Pickles and I took Joshua on the walking route I take. I was very impressed by Joshua and Wags. I will definitely use them again.
Response from Wag!Jul 7, 2021
Hi Paula, thank you for your kind feedback on your recent experience! We're so glad to hear that your Pet Caregiver, Joshua, was able to accommodate your last minute needs and to put you at ease beforehand! If you'd like to have Joshua back again for Pickles, be sure to check out the 'Past Caregiver' section of the app to book with him directly for future services and to add him as a favorite, if you haven't already!
Melissa L.
I never signed up for premium account and yet i was charged. Didn't even have the app on my phone. I also was told I signed up for some form of vet mtg? that I too did not sign up for but was charged for. I'm told premium account is not refundable even though it's a fraudulent charge. I was told "we understand you didn't sign up for it but it's not refundable" ..... if they believe me that I did not do it then why is it non refundable. Sounds like a huge scam to me. I have reported this as fraud to my credit card company. I will no longer use Wag.
Response from Wag!Jul 7, 2021
Hi Melissa, we appreciate your feedback and reaching out in follow-up to the end of the free-trial period for Wag! Premium. We see that you've since reached out for assistance and if any further help is needed, please navigate to the Help Center within the app. Thank you.
Katie Locke H.
Very happy with services & communication
Response from Wag!Jul 7, 2021
Thank you, Katie, for your kind feedback - we're glad to hear that you're enjoying your experience!
Ramona H.
Excellent service
Response from Wag!Jul 7, 2021
Thanks, Ramona, we appreciate your review!