VultrReviews of vultr.com

2.0582 reviews
IT & Communication
319 Clematis Street Suite 900, West Palm Beach, Florida

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About Vultr

Found in 2014, Vultr set out with a mission to empower developers and businesses by simplifying infrastructure deployment via its advanced, easy to use, and affordable cloud platform. Now, Vultr has 32 cloud data center locations located worldwide and supports over 1.5m+ customers in 185 countries with over 45m+ instances deployed.Vultr provides frictionless provisioning of public cloud, storage, single-tenant bare metal, cloud GPU, managed databases, managed Kubernetes, and more!It is Vultr's top priority to offer a standardized, highly reliable high performance cloud compute environment in all of the cities we serve.

Vultr (vultr.com) has 582 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.

Also known as: vultr.com
Website: vultr.com
Category: IT & Communication
Location: West Palm Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vultr reviews

582 approved reviews, newest moderated first

GhostStrike
Jul 12, 2021
Los Vps son demasiado rápidos el…
Los Vps son demasiado rápidos el soporte no habla español pero todo los demás prefecto.
Ahmad F.
Jul 8, 2021
SAY NO MORE FOR THIS BAD
When you says not satisfied and ask them a refund, they will immediately closed your account and your project will be lost. Say no more for this if you want protect your precious project! Here is what they says when you ask them a refund, till now I still don’t get my money back. Hello, Thank you for the follow up. We have refunded your original payment. Please allow 3-7 business days for this refund to reflect in your bank statement. Additionally, we have gone ahead and closed this account. We appreciate your understanding regarding this matter.
George M.
Jul 6, 2021
Bad and unstable service
Bad and unstable service, worst customer support ever
Response from VultrOct 11, 2021
Hi George - our service has a 100% uptime guarantee. If you experienced anything less than that then please let us know and we will credit your account. Our SLA can be found here: https://www.vultr.com/company/sla/ As for our customer support - we answer support tickets within 1-business day, and you always talk human-to-human and developer-to-developer. We care about every support ticket that comes in. If you have any problems in the future then please create a support ticket at https://my.vultr.com/support/create_ticket/ and the Support Team will reply to you ASAP. We're always happy to help.
VbucksKiller
Jul 5, 2021
Terrible BAD BAD SUPPORT
The support is really bad, the answers are like just copy past, robots, I Believe they DON'T Read your issue!! And at the end they will pushe you ti Upgrade! It was really a bad experience, I've hear that Digitalocean is a bit expansive but the get your back in support!!!
Sebastian
Jun 17, 2021
Very satisfied
I am very satisfied with their services and the kind support team.
Response from VultrNov 29, 2021
Hi Sebastian - this is wonderful to hear. If there is anything else you ever need then our Support Team is always happy to continue helping.
Gigi I.
Jun 8, 2021
poor 15$ beggers
poor 15$ beggers. Not recommended. just poor company.
Response from VultrNov 29, 2021
Hi Gigi - we're not understanding of what you meant by $15 beggars. Can you clarify? If you have an open support ticket then reply to it because the Support Team can help with any questions that you have.
Isair M.
May 19, 2021
I lost 5 years of projects for this…
I lost 5 years of projects for this company, they only gave me 2 months of compensation, the worst company
Response from VultrNov 29, 2021
Hi Isair - data loss is always frustrating. We offer automatic backups at checkout, and then there's a "backups" tab in the server's admin panel. Backups aren't automatic because we give customers full control over what they want to include. If you have any questions then our Support Team is always happy to help.
David
May 18, 2021
Scammers
I got scammed. They offer a $ 100 coupon to test their services, but after you sign up they tell you that it doesn't work. I have claimed and they do not care. I have evidence and captures of what I say. I do not recommend these scammers. Me han estafado. Ofrecen un cupón de 100$ para probar sus servicios, pero despues de registrarte te dicen que no funciona. He reclamado y les da igual. Tengo pruebas y capturas de lo que digo. No los recomiendo.
Response from VultrNov 29, 2021
Hi David - we do not scam anyone. Our coupons have expirations, sometimes 14-days and others are 30-days. It is so that you can sign up for free and try out our products. If you'd like then please open a support ticket here and we'll be happy to answer any questions that you have: https://my.vultr.com/support/create_ticket/

VultrReviews of vultr.com

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