Angelo
Vultr support is horrible and rude
I rented a server from Vultr and discovered it was on a company's black list. I wrote to them and they said they needed the request from someone at Vultr to remove it from their list. So I submitted a ticket to Vultr asking them to simply request the removal -- I told them the web site address and e-mail address to write to. They said, "Upon review, fulfilling an unblock request for MIPSpace will not be possible; we are unable to assist you with this matter." Unable? So they cannot send e-mail nor access any web sites? I find that hard to believe. They went on to say, "As email reputation is nearly impossible to maintain on cloud instances, we advise that you use SendGrid or other third-party mailing tools, rather than the cloud instance itself, to circumvent this issue. We are closing this ticket." Seems like they just told me to get lost, they don't want my business. So that's what I'm doing, and I recommend the same to anyone reading this.




