Carlos
Horrible support
I had a pretty frustrating experience with Vultr trying to get the SMTP port unblocked so I could send emails from my website. After opening a support ticket, it took hours to even get a response. When they finally replied, they asked for a bunch of info—most of which I’d already included in the ticket! Then, they kept piling on more questions, making the whole thing way harder than it needed to be. I gave them everything they asked for and then waited almost a full day, just to be told they wouldn’t unblock it. This whole process felt like a huge hassle and really affected my site. I hope Vultr rethinks how they handle these requests to make it easier for people who actually need the support. For me that's all with them I've moved everything to another company and will never do business with them again.




