VortexHaus USReviews of vortexhaus.com

Every dealing have had with Vortex Haus has been up there are one of the best customer service experience I had. On this occasion, I couldn’t have asked more from Diane. The help she gave as above and beyond. Would highly recommend them as a company

My husband and I own a small stump grinding company. Grinding stumps is super messy. Dirt flies everywhere. In the past, when we finished a job, out came the push broom to sweep up sidewalks, patios, or the street, and the whisk broom for sweeping all the grindings and dirt off our equipment. Now, we use the Turbo Jet for both. (For big messes, the push broom is still good initially, but for all the residual, the Turbo Jet makes life much easier.) Seriously, my back loves it! I'm 60 years old and although not ancient, I hate the push broom with all my heart. The Turbo Jet makes my heart and my back very happy.

My brother brought 2 blowers as Christmas gifts for myself and another brother and we love them. I use mine around the yard but my brother uses his at his work site. He's a carpenter, all his co-workers asked about and wanted one. It was unfortunate that his broke somehow. The mechanism in the front chamber flew off one day when he was using it. Fortunately it did not hit anyone. I contacted the company and they wanted pictures which I can understand. What I didnt understand was, they sent me the part to fix it. After receiving the part, we realized that it was something that needed to be soldered. Unless you are in that line of work, who has the equipment or knowledge to do such work. After a little more correspondence with Diane a Rep from that company and letting her know the disappointment in not having a replacement sent out instead, she quickly understood the frustration in just receiving a replacement part. I was willing to send it back so they could look it over to make sure it would not happen again to someone else. Diane sent a new blower and once again my brother is ecstatic to have his blower back. One of the greatest things about this blower is that it is compatible with Dewalt batteries and since we use all Dewalt products, this was a great find. I recommend this to anyone thats looking for a blower, especially if they need it to be compact with power. This is definitely the one purchase. Its worth the money.

The blower does blow ok, but I find myself crouching down to get it to work on anything on the ground. You have to hold it very close to what you want to blow for it to work. VortexHaus offered me a $20 rebate but never gave it to me. They lied to me and kept telling me they credited my card and to call my bank, which I did. They ran me around for several months, but never paid me. Definitely do not trust this company!

User friendly ordering. The product is AMAZING! I primarily purchased for drying of my vehicles after washing. Works great and small enough to take to the carwash with me. Made drying quick and easy and no water spots. I have also used it in my shop and patios. Works great for quick and easy clean ups. Highly recommend!

Customer service was amazing, customer service went above and beyond helping me with my order and replacement, blower arrived in a very timely manner, everyone I had the pleasure of talking to was polite, very helpful and fast responses, could not recommend this company more.

Eight days after ordering, I have no response from Vortex about a shipment which still says "shipping label on process". Customer service is important to me and they have failed on their end. One star only!

Wow, an internet company that sells, and supports, a great product! I am impressed and find more uses for this blower every day. Thanks Vortex Haus!