Sam
Customer service
Great customer service.
Chosen by over 16,000 active traders & professional traders as the best trading computers. 63% of sales are return customers or referrals by current customers. Rated A+ by BBB.
Trading Computers (tradingcomputers.com) has 98 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sam
Great customer service.
barbara
I've been buying my trading computers from Tradingcomputers.com for over 15 years, and last week I picked up my newest one. They truly know their stuff. The computers are top-of-the-line, and I've never had an issue. Their customer service is excellent, which matters most when it's time to move files from your old computer to the new one. Jacob made sure everything transferred perfectly, including all my apps, and got them running smoothly right away. His knowledge of everything computer-related is phenomenal. If you want reliable machines and support you can count on, this is the place.
John S.
I’ve been a customer of Falcon Trading Systems for 13 years. I’ve bought three machines, and every one worked great. A salesman was always there to walk me through recommended features and quickly complete the purchases. All the machines were appropriate for my use which has been very data intensive. The support has been responsive, friendly, patient and importantly, domestic.
Lori Z.
I have purchased several computers from Tradingcomputers.com and the customer service from this company is phenomenal. I can easily talk to a real person and when I need tech support, and they are always knowledgeable to get me going again. There is no other company that will give you tech support for life and actually live up to it with real people answering the phone. Their products are also unbelievable quality. I will always buy my future computers from this company.
alacion A.
These people at falcon make your life easy .when you are over your head with issues so much going on ,figuring out a strategy ,what company will u invest in ,and Pam!! Another problem ,a technical issue .well all you gotta do is call falcon and Pam ! Problem solved .All you gotta do is buy a falcon computer .im happy with my computer and faicons services thank you falcon .you guys rock !!
Robert S.
I’ve been a loyal customer of Falcon Trading Systems for over 10 years. Phil is a man of integrity that has mastered the skillset required for providing a great customer experience. On the very rare occasion when support was necessary the specialists at Falcon had my back...thank you Theona and Jacob. If you are serious about trading then you should buy a high-performance trading computer from Falcon. Phil I wish prosperity for you, your company and your staff and want you to know I appreciate all you have done for me over the years.
Robert R.
I've been using Falcon for many years, great product but more so great service! I have been dealing with Jake and must say that he is a brilliant, resourceful, and invaluable service rep. I come from a highly challenging group of demanding customer service businesses, including Automobiles, Real Estate, Restaurants, and Wall Street Jake & Falcon are an ACE
Bruce
Falcon computers are engineering marvels. They’ve allowed me to trade faster with instant access to data and executions — and the machine has literally paid for itself in a very short time. Jacob in customer service is fantastic (as is the whole team), and it’s no surprise I keep seeing his name pop up in reviews lol — thanks, Jacob!!