Jack T.
2nd update..3rd final review
After 2 months and threatening angry emails and Instagram messages I got my records package. I havent listened to the music, u was even warmed up by the cute handwritten note. I felt the excitement and even gratitude in that someone spent time to write this cool note and pick out records for me. It was a rad idea but any warmth I was feeling was instantly trashed by disgruntlement that I wouldnt have gotten my package anytime soon without bothering them and they charged me three times and all the other stuff that shouldn't happen if your business is run right and you have some kind of respect for the people giving you money. I hope they read this review... you got a good thing. I would have been your customer had I had trust in you and your product. If you are unable to meet a monthly deadline to curate... then make the service seasonal...every three months...and then knock up the price 10 bucks. Communicate quickly when stuff goes wrong. Show some personal touch. . Be responsive.. my trust on this company is SO damaged by experience they gave me a promo code...gift of 3 vinyl records and I don't want it. O trust that they will honor it. Or if I use the code It will either take months to arrive, or won't at all or there's a string attached. I hate to write these words cause I'm sure these are people too, just running a business and there might be good intentions and stuff is just happening a lot. And maybe the dude who wrote my letter is a kind soul who smokes a lot of pot and loves to share music with other people and thought, why not make a business out of it. Gravy dude. Get it together.



