VNYLReviews of vnyl.org

I placed my order two months ago back in April for my sister’s birthday thinking it would be in within a few weeks. Two months has now gone by and I have emailed about 4 times with basically the same response every time and one time saying my shipment would be expedited (a month ago) at no cost, which it STILL has not been shipped. They mentioned that they were moving warehouses, but I f the wait time was going to be longer, there needs to be mention of that on the website. My shipment still has not left the building, so I asked for a refund and they responded that they would just send me an email when it was being shipped. I did not ask for that and asked for a refund. Not worth your time.

I ordered on May 6th, never got anything mailed out. I called and the guy said he would expedite the order. Weeks later, I called again to follow up and he said it still hadn't been shipped. I am now about to be charged for the second month even though I don't yet have last month's order. I said I'd like a refund and to cancel my order. He said I can't get a refund and there was nothing else he could do for me and hung up. I think it's bogus and I wouldn't recommend anyone spend their money here. Just buy your own records, or find a different subscription service. Their facebook page also ignored my messages.

It’s been a couple of months since I’ve gotten my orders and well.... To sum up my experience quickly, after MONTHS of waiting I received my first box which was just really full of random junk records, nothing worthwhile from indie bands that had nothing to do with my taste. My second month was much better by a significant margin, I was sent records that were worthwhile from pretty decent bands. VNYL is a decent service in need of drastic help/leadership, the wait for 1-3 records is atrocious and you might be better off paying for overpriced albums at your local record store BUT at the same time you could find a lot of hidden gems with vnyl. I’d recommend VYNL if you have a very specific music taste and if you’re incredibly patient but besides that you might have better luck tossing a significant amount of money at record stores for overpriced copies and unwarranted bootlegs. (Bumped up from 1 star because I very much enjoyed my second month)

They will take your money and never send you what you paid for. Vnyl is a complete scam and ripoff

I wanted to try VNYL for a while, but was nervous about it. They offered a half price first month, so I signed up on April 15, 2021. I then read all their fine print. If you don’t cancel before renewal, you are charged again (of course, this is normal). If you cancel before receiving the records you paid for, you don’t get them! I wanted to try them out before committing, and I was hoping to love the experience. The renewal would happen May 15, and on May 7th I emailed to ask about the April curation, which I had heard nothing about yet. On May 10th I was told it was ready to be shipped and that VNYL would “get extra eyes on it so it is shipped as quickly as possible”. I could expect tracking info soon. On May 14th I received USPS tracking from VNYL, which stated that the label had been created. USPS didn’t receive the pkg until May 26th, and it is expected to be delivered on June 1st!! Sigh. Such a great idea. Such terrible execution. Even if you’re willing to wait, you won’t be able to get at least one months curation when you cancel, or they go out of business. Let them go. I cannot yet review the actual records, as it is only 6 weeks since I ordered, and I have at least another week to wait. At this point, I’m not expecting much. I was able to cancel future charges during the email conversation.

I had high hopes for this service, I'm a huge music fan and wanted to grow my music collection, but like everyone has said it's confusing. My 1st month with the service, was fine. They sent my record on time, but after that it went down hill. I didn't know I had to choose my #vibes on a monthly basis and the proceed to "order" my albums through a checkout service. This gets frustrating because I thought the whole service was about curated albums based on my tastes. On top of the confusion, like many have stated, I had to call them and email on multiple occasions about the status of my the curated albums, they take no ownership of anything, and like to blame the post office for not either picking up packages or blaming them for misplacing it. So if your reading this, check out better subscription services like VMP.

The "curated" records are mostly garbage. You can only cancel by phone and the customer service representative takes you through a 20 minute rigamarole before you can cancel. Also, any unused credits are unavailable for use after you cancel but you you can't place multiple orders at a time, so if you miss a month, you basically don't get the records you paid for.

Received a 3 month Gift subscription. Thought it was weird they needed a credit card to receive a gift, READ THE FINE PRINT!! Unless you Cancel before your subscription renews, they automatically start charging monthly. I was charged twice before even receiving my 3rd pack of records!!! No email, no notice about 'Gift Subscription' running out. Only received store credit, no refund. Unethical business practices if you ask me. Also, I tried to curate my profile the best I could, writing in bands, genres, linked Spotify, AND Discogs and I think I've only enjoyed like 3/9 records I received. Sounds like a great idea, but it's not.