Lynne V.
Better than no hearing aids
Better than no hearing aids. Self adjusting settings part of the app is pretty cool. Reasonably comfortable. I had originally bought the waterproof model, but those were extremely uncomfortable for me. The Vivtone support were great. They ended up sending me the Xpur to replace the ones that didn't work.
Response from Vivtone Hearing AidsOct 15, 2026
Hi Lynne, We appreciate you taking the time to leave this honest feedback. It’s great that the Xpure works out better for you and that you enjoy the handy self-adjusting settings in our app. We fully understand how important comfort is when wearing hearing aids all day, so we were glad we could swap out the uncomfortable waterproof model for the Xpure for you. If you ever need help fine-tuning your Xpure or have any questions down the line, our support team is ready to assist. Kind regards, Vivtone Customer Support Team