Nick
Very helpful support staff
Very helpful support staff. When I was on a time crunch they came through for me and we got the rally car race ready just in time!
VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
Vivid Racing (vividracing.com) has 827 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Auto Parts & Wheels · Scottsdale, Arizona
Excellent
Auto Parts & Wheels · Mesa, Arizona
Excellent
Auto Parts & Wheels · Scottsdale, Arizona
Excellent
Auto Parts & Wheels · Phoenix, Arizona, Arizona
Excellent
827 approved reviews, newest moderated first
Nick
Very helpful support staff. When I was on a time crunch they came through for me and we got the rally car race ready just in time!
Tony S.
Item was in stock, excellent communication and fast shipping.
George P.
I received my oversized pulley kit, and wow that red color is perfect 👌. I can't until I find a grunt box so I can put it on.
Clint C.
The worst!! Chrome bumper rusting after 2 months on a garage kept pickup. Vivid expected us to remove the bumper, repackage, and ship back on our own dime. All the while the pickup is not usable. A replacement was months out. Was fed a bunch of B.S. by customer service!! These people simply do not care and don't stand behind their products.
Response from Vivid RacingMar 15, 2024
Hello, this is a warranty and the manufacturer did offer an alternative method. Our returns team did send follow ups with the recommendation but have received no response. While we apologize for the issue, we follow manufacturers warranties. More information can be found here. https://www.vividracing.com/terms-and-conditions-i-6.html
Nathan E.
They sell product that they don’t even have and then wait 4 days to tell you that they don’t even have it. For all I know, Vivid Racing is some rando living in their mom’s basement with no product. Edit after reply: I’d prefer you don’t try to deceive people in the first place. Your rating overall rating on here is quite appropriate.
Response from Vivid RacingMar 15, 2024
We are sorry to hear you feel this way, we are more than happy to submit a cancellation request and credit you back if you prefer. Please let us know at [email protected]
Zachariah O.
Austin Smith helped me out making sure the leaf springs I wanted were in stock and he got them shipped out quickly. Email responses were timely and the product arrived in great condition and on time.
Rubén C.
I ordered a dodge ram 2500 steering kit. In the picture it shows a synergy drag link, tie rod, and the upgraded dual fox steering stabilizers. When I received my ordered I only got a drag link and tie rod. Before I jumped the gun. I double checked the order and in the description it states, that was all that was included in the “heavy duty steering kit upgrade” I wish that could have been communicated better. Since the synergy tie rod requires extra parts to use the stock steering stabilizer. I decided to buy the upgraded dual fox stabilizers and the whole kit for an additional $800 (after I carefully read what was included) I only received the synergy stabilizer bracket. I’ve emailed them and they kept sending me a link to leave a review. I feel robbed! Update: Exactly why I’m curious why I only received a bracket? I’m still missing the dual stabilizers! You guys stopped responding to my emails. Please call me so we can resolve this.
Response from Vivid RacingMar 13, 2024
Hello, we apologize for how you feel but please note pictures are used for marketing purposes and always advise our customers to read product descriptions.
Erik H.
I ordered an item from the web page that apparently wasn't available for sale. It was suggested I order this other item that was significantly more expensive. I did and found it came from Quadratech, a company I already have an account with and use regularly. It took at least three tries for the webpage to accept my purchase. How many webpage tries does it take for a customer to give up on you?
Response from Vivid RacingMar 12, 2024
Hello, we are not sure what this error could be but will look into this.