Vivid RacingReviews of vividracing.com

So I have figured out all the bad reviews for vivid racing. I was looking for a truck tool box and found exactly what I was looking for from vivid racing. I actually tried to order it and was having problems completing the order. I got to looking into them and many said they had problems getting their order and couldn’t cancel. Some have waited many months on items payed for and never getting a refund. The truck tool box I was trying to order from them had a manufacturers name on it. I called them with the item number that vivid racing had for it and the company that is was to come from hasn’t had that item for 2 years now. So if ordered from vivid racing and paid for they would promise delivery once the item is available. But that would have never happened since it hasn’t been available for 2 years now. I’m glad I didn’t complete that order or that would have been money lost. Stay away from vivid racing.

Cold air intake arrived and immediately I knew I received a quality product. Upon installation it furthered the notion I got a great product. Tight precise fitment and great quality materials. Shipping was fast and the website is very easy to use

Descriptions are vague I ordered Eibach bump stops and it only came with one in the box when in the picture it shows a whole set front and rear ones. It was pretty expensive for what it is but the websites at fault for not displaying more comprehensive information. And if you order from Eibach free shipping which I paid for shipping through vivid racing and no tracking information was given

I rarely ever post reviews online, but felt it pertinent to do so with my still outstanding issue with my order placed with Vivid Racing. For reference, my order number is 1024193 placed in December of 2023. Within this order was a set of Ray’s wheels, center caps, and lug nuts, the former of which needed to be ordered from Japan with a lead time of four to five months. My ordering process was seamless as was the wait time for the wheels I wanted. The true issues began to surface once the wheels “Arrived” at Vivid Racings Facility in Gilbert, AZ. Initially, I received an email from Chris K. stating that my wheels had arrived and to pay the balance of my invoice. I attempted to do so online, but Vivid would not take any of my payment types online and had to call directly to give the credit card information to Chris K. After doing so, my credit card was charged as was expected, and then complete radio silence from Vivid. To be clear, I received an email that clearly stated that my wheels had arrived and after payment, crickets. After multiple emails to Chris K., as well as phone calls that were never responded to, I sent an email to the CS team at Vivid. Again, this response took multiple days to receive, and once it did, the CS team claimed that my wheels would now be shipping in a month. Upon hearing this, I called Chris K. again asking for a clearer update, wherein he finally responded and said that their warehouse was busy, and that he “had to go back there and have them shipped.” Good, I thought, and roughly a week later, I got a tracking notification that the wheels had shipped. The wheels arrive, and much to my surprise, they are spotless, sans the fact that the lug nuts and center caps that were ordered at the same time were missing. Frustrated, I sent emails as well as made multiple attempts to call Vivid, and got passed around and sent to voicemails. In the process of attempting to get an answer, I reached out to another Ray’s Authorized Dealer and came to find out that the center caps that were ordered alongside my wheels are, the completely wrong ones, and that the ones I need have been discontinued from Ray’s. On top of this, they also did not ship the Ray’s lug nuts needed to mount the wheels and tires. To date, and at the time of writing this, I have sent multiple emails and left multiple voicemails to the Vivid team with ZERO reply. I have since sent a request for a credit, in writing, from Vivid, to no avail and will be filing a claim for fraud for the items that have not been shipped. I would not recommend Vivid to my worst enemy. This has, single-handedly, been the worst online experience that I have had the displeasure of working through and it is still outstanding. Take my advice and seek out another company that cares for their customer service and responds promptly to issues and inquiries.

Had part in stock, quick shipping.

Found the fifteen52 wheels I had been wanting, in the exact size I needed, that had been sold out online. Plus they were 50% off! I genuinely thought they'd cancel my order because it was an error. They shipped immediately and I had them on my doorstep in a couple days. Getting them mounted this week. They look great so far!!

Super fast shipping, the only place in the country that readily had the bride seat bracket in stock. Will definitely buy from again!!

Great deep sound for my 350z. From my tdxv2 exhaust. Makes my 350z sound like a mini r35 GTR.