Vivid RacingReviews of vividracing.com

This company sucks! Two weeks of no movement on my package. I call in and no answers for what's going on?

Received order in a timely manner

Customer service was great. Had Nick on the phone and im from France. Got parts delivered within 7days . Turned up undamaged, we'll packed and Nick refunded me dollars as I had apparently paid to much. 😀

Beware of Vivid’s deceptive business practices. I purchased a differential from them at a discounted price. When I inquired about when it would ship, they cancelled the order. When I asked why they cancelled it they said it would not fit my vehicle. I verified it would fit my vehicle with my current mods. When I explained that to them, they then said they cancelled it because it was no longer available. I was immediately able to purchase through another vendor and have it drop shipped from the manufacturer. Even after filing a complaint with BBB, Vivid refuses to accept responsibility. They obviously LIED about the product availability. Do NOT buy from this lying company! Vivid responded to this review stating “the manufacturer said the product was discontinued”. This is a blatant fabrication. As I mentioned in my review, after Vivid canceled my order I was able to successfully order the exact same part from another vendor. It was drop shipped from the manufacturer, Dusterhoff Racing, and received two days later. Vivid tries to claim it was discontinued which is an absolute LIE.

Ordered a product from them after they told me it would take 7-10 weeks. No problem, I didn’t mind waiting. After 13 weeks they finally decide to tell me that the manufacturer of the item no longer makes the item. Wondering why it took 13 weeks to get to this conclusion. God awful terrible company that can’t even dropship Chinese garbage correctly. You’re better off ordering from alibaba which is where they get all their products from. I’ll never order from this terrible joke of a company again.

Terrible customer service and communication. Ordered item and delay after delay without updates then refused cancellation. Do not buy from this company!

This company is a Joke first off I ordered led headlights for a certain price. They then raised the price after I had already purchased them at the first price. After 2 months of trying to get our order because they kept saying they were on backorder. They finally contacted us stating that they wouldn't send them out unless we payed the remaining balance that they bumped them up to. So I wrote there company a bad review I feel like customers need to know who there dealing with. They then contact us again to say they have great news they are going to send our lights for the price we paid for them originally. We received them a few weeks back now today my husband gets another call from these people stating that he has to pay 38 dollars the remainder of what they bumped them up to. After they already agreed and sent them now there harassing him wanting for us to pay them for the new price they jumped up to. I believe the only reason there pulling this is because we I left a nasty review. I would really think twice about purchasing from this company. It takes forever to get what you actually ordered and then they try in the end to get over on the customer.

I lost a fancy bolt holding the visor (face shield) onto my Scorpion helmet. Big bummer because it is such a visible part of the helmet. I found that Vivid Racing had the exact bolts and could ship them out ASAP. Sooo happy! It arrived a few days earlier than expected, was a perfect fit, and allowed me to continue riding in comfort (and without duct tape!)