Vitasprings offers health supplements and natural herbal products for both men's health and women's health, including vitamins, nutritional and anti-aging supplements, diet and sports nutrition health supplements, natural personal care, health and beauty supplies.
Vitasprings (vitasprings.com) has 134 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Sparkman
Vitasprings is a terrible company overcharge you and lie about their products to get you to order from them knowing the items are not in stock and charge you for a discount and add extra shipping cost to order. They did not email me a order transaction of what I order, I was happy that I took pictures of my order invoice. Do not order from this company, if so you will be sorry
Unknown M.
Charged extra $20 for 3 day ship on some herbs 5 DAYS AGO STILL NOTHING! Phone recording says basically we dont answer the phone. I smell a scam here!
Response from VitaspringsDec 11, 2020
Please provide your order number, we will adjust the shipping charge of your order. If you have any question of your order, please email us for quick response.
Stones J.
I became a customer of Shutterfly by default when Kodak went out of business some years ago. At first their promotions were fair and 50% off actually meant 50% off. No longer - it's 50% off parts of an order not the entire project. If you are not a US customer, delivery is not free and can be quite expensive. The company is not really responsive to inquiries about "discounts" that are meant to induce customers to purchase, but are effectively less than they advertise. I have made a number of costly photo books with Shutterfly and I am increasingly unhappy with the experience. There are other less expensive providers - I am searching them out and suggest others do the same.
Robert G.
Awful. It took them nearly 5 weeks to send me my supplements. You can't call--they don't answer. When you send an email, they send you a form response. They claim you will get a confirmation number when you order and you never do. Don't order from them!
Ronda
Ordered on October 6th emailed them again on the 9th to find out the status of my order. And got some email stating because of covid things are taking longer. So I emailed them back today with no response so I called and got a recording that says to email them. What the hell kinda website doesn’t have customer service lines. Definitely makes me feel like I have been scammed. ****edited: finally received an email letting me know my card was never charged and the product was on back order. Which def made me feel better but this is why having a customer service line would probably help a lot because in today’s world it’s so hard to know what to trust and what’s legit and what’s a scam.
Response from VitaspringsOct 13, 2020
The item which you ordered is temporary on backorder from the manufacuter, your credit card has never been charged. Your order had been canceled once we received your cancelation request by email. Sorry for your inconvenience.
Nneka A.
This company is not to be trusted I placed an order on 9/17 it's exactly 3 weeks later I don't even have a tracking number. I have left voicemails that have not been returned, I finally sent an email and got an automated response about Covid shipping delays and stating that I will receive a tracking number this was on 10/2 and I'm still to receive . Please order from a better company!
Chris D.
Placed an order in March, items were back ordered and didn't know if or when they were coming in, so I cancelled the order. Four months later, they send me shipping notification of one item, but not the ones that had been on back order all this time, and then charged me shipping for that item because the order no longer met the free shipping amount. Horrible business. Now I've got to convince my credit card company to not charge me and not pay them.
Response from VitaspringsJul 23, 2020
Sorry for your inconvenience. Due to Covid-19, we are experiencing some delays during this special challenging time. When we fulfilled your order, we found the order was past 4 months, we have stopped the shipment of this order. Your order was never been charged.
Barbara L.
My first experience was great for CBD softgels but when I received a 2nd order a month later which I did not request, they claimed I signed up for auto delivery which is a down right lie. I told them I did no such thing. They automatically charged my credit card again. I told them if they send me a return label, I would send the item back and I gave no permission for them to reuse my credit card. They would not do this and continued to argue with me. A professional business would listen and cancel the automatic delivery and send a return label. I had to call my credit card company to dispute the charge and have it charged back to my account.
