Vitasprings offers health supplements and natural herbal products for both men's health and women's health, including vitamins, nutritional and anti-aging supplements, diet and sports nutrition health supplements, natural personal care, health and beauty supplies.
Vitasprings (vitasprings.com) has 134 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing134 approved reviews, newest moderated first
Debbie M.
VERY DISAPPOINTED! PRODUCT I PAID FOR AND RECEIVED DIDN'T EVEN CONTAIN THE INGREDIENTS LISTED ON THE SITE. WAS TOLD WEBSITE WAS NOT UPDATED AND WAS MY FAULT FOR NOT READING INGREDIENT LIST BEFORE OPENING AND DOUBLE CHECKING FOR THEM! WISH I HAD READ REVIEWS FIRST. BASICALLY SAID TOO BAD FOR ME AND NO REFUND! WHAT HAPPENED TO CUSTOMER SERVICE?
Jenaba N.
Please do not order from this place. I ordered a product 6 weeks ago and paid for shipping.They were quick to take the payment but I still have not received my package.They can’t keep their end of the bargain. At this point I feel taken advantage of and would like my money back, I live in Canada and the company is in the states, it doesn’t make sense that I should wait this long. I looked up the tracking number they gave me and it shows that the package is still in the states. I don’t recommend this place at all.
Anthony J.
As others have stated they will list products not even in stock.I'm having to do a chargeback on my card.Don't order anything from these guys unless you want to be jerked around.
bob B.
Order moisturizer few weeks ago, never received it, could not reach anybody via Email or phone. Stay away. NEVER USE THIS SO CALLED INTERNET COMPANY.
Linda Palmer C.
Placed an order that said it would ship in 1 day. 8 days later I called, as their was no tracking info. Called them and, after being on hold for 20 minutes, I Left a message that was not returned. Finally sent an email and received a message back that it was out of stock! Pathetic!
kijana01
They advertise items without knowing the quantity; then when you place an order, it takes days to confirm or tell you it is sold out. They need to step up their inventory tracking system asap.
wamads
I'm in Australia and was searching for a fairly hard-to-find UP4 product. But it was in stock at Vitasprings at an amazingly low price. Great value. I chose the lowest price postage option ($10 untracked) and placed the order. But then I read some of the reviews on Trustpilot and began to stress!!!!!! Had I made a mistake?! Well, the order was confirmed immediately and four days later it was despatched ... plus (surprise!!!!) they provided a USPS tracking number. Within a couple of days it was in the USPS system and three days later it was processed through Sydney in Australia – where the tracking stopped. Then it took Australia Post five working days to deliver it to me in Melbourne! Vitasprings service was good, price was amazing, packaging was excellent (really sturdy box that was like armour-plating!) and the delivery time what I anticipated: about three weeks. I'd certainly buy from them again and I'm happy!
Anna M.
I totally agree with all previous reviews. This company is awful!!!! Not sure how they actually survived and stay in business. Forget all advertisement on their site. I placed an order a month ago and no one even bother to let me know that my product is out of stock. No, I had an electronic reply that I will receive it in 5-7 business days. only after I contacted them I got a notification" Oops we will send you your tracking later today! Complete disaster!!!!
Response from VitaspringsApr 27, 2018
Really sorry for your inconvenience, the item you ordered was on back order for around a month, we should provide update of the product ETA before you asked us. We just got shipment from the vendor, I checked the tracking information of your shipment, your order had been sent out and will be delivered in these coupon days.
