Vitality Extracts Essential OilsReviews of vitalityextracts.com

I have been calling. Some days the CSRs were busy. Call back later. Now I get thru but the call hangs up every time I call.

I placed an order with Vitality Extracts and got confused during the checkout process and somehow ended up purchasing 2 of what I only wanted 1 of, and somehow also managed to be subscribed. When I called customer service, an automated message just tells you to call back and disconnects you. They do not respond to customer emails either. I am unable to cancel subscription due to the fact that you have to "sign on" to do so, but I never made an account? No one will help me. I am reporting.

If I could give a 0 I would! I have sent three customer support tickets and have received NO response! Customer service will not answer the phone. I placed an order over two weeks ago and it has not even shipped yet. DO NOT ORDER FROM THIS COMPANY!

I have been waiting on an order that was placed 3 weeks ago, no help from vitality, calls never get answered, they hang up, tried new orders with the same result. never again.

I've ordered from them before and never had any complaints. Love the products. I placed an order on Nov 16, 2022 and it is now Dec 4th and still no signs of my order yet. I checked on line and it shows being shipped on the 19th, but it's still showing the same status. Don't believe I'll be using this company again.

NEVER ORDER FROM THEM! Customer service is nonexistent, you call and it says call again later and hangs up! I ordered 2 orders, one on 11/8 and one on 11/18. All Christmas gifts. the 11/18 order came today, with the 11/8 order STILL showing unfulfilled after almost a MONTH! Have not been able to get even close to an answer, they’ve been reported to the BBB numerous times for the same issue! HORRIBLE HORRIBLE experience and will NEVER order from them again!

I found out after purchasing this oil a few weeks later I received an email that I was in subscription and they were sending me an oil. No where did I see a mentioned of a recurring or subscription when I ordered

I ordered two oils Lavander and Frankincense. I received the two used the 10ml of Lavender but when I opened the vial of 30ml of Frankincense there was no oil in it. It was bone dry never had an oil been in this vial. I contacted customer service on their website and via email, it took almost 2 weeks to get a reply, and was told that they could do nothing as it was past 14 days. I want the product that I paid for..