Debbie G.
Incomplete order-no customer service
In November I ordered two sets of signature blend bundles. $100 worth of product. Each bundle contains five bottles. It says it would ship in 1 to 3 days but it took a month. When I finally received my order, it only had (2) 10 mL bottles of stress relief instead of the two bundles, I have tried calling multiple times but it’s bogus. It either says the queue is full or it says you can push a number to speak to customer service and it just disconnects you every time. I wrote four emails and included pictures of what was supposed to be in the package versus what I received. Four times after about a week I received a message saying check with a postal carrier . It’s absolutely the worst customer service experience I’ve ever had. I should also say that when I ordered the signature bundles, they were in stock, but a month later when they got around to shipping my order, it was out of stock. Just because something is out of stock doesn’t mean you substitute 10 items with two and say your order is conplete.