VitalChekReviews of vitalcheck.com

After asking for copies of every piece of paper in my possession (except for the toilet paper) and refusing to provide me with the certificate requested I still am without what I needed

This company is a scam. I imagine they pay someone off for a government contract so people have to order their vital records through them. Whether you will actually get what you pay for appears to be pure luck. One thing is certain though, if you don't get what you pay for they will still keep your money.

Long Long Long Long wait! I wrote wrong address

I wish I read these reviews before ordering from Vital chek. I originally ordered my husbands death certificate and experienced poor customer service. Every representative tells you something different. I finally received it but I needed additional 4 certified copies. After 5 months I received 4 copies of documents with the raised seal stating “No Record”. They made the mistake with the date of death and I have to pay for apply again. Waste of time and money. E. Ciccarella

I paid this third party to obtain a document on my behalf and was informed that delivery would take approximately 140–150 business days. After making five follow-up phone calls and waiting 177 days, I was again told to continue waiting. Prior to this, I had been informed that voicemail messages had been left for me; however, no such messages were received. During my most recent call, I raised the issue of reimbursement and was informed that I would be contacted by the end of the week. Due to the continued delay, inconsistent communication, and lack of resolution, I gathered all relevant documentation and immediately contacted my bank and filed a complaint with the Better Business Bureau.

I would not recommend this service to anyone, avoid at all cost, unless you don’t need your documents any time soon. I have been waiting for a death certificate since September, first the website check status was pending and now it has been processing for a while, how long does it take to process one piece of paper, I regret using this service, I thought I could save myself a trip to the vital records office but that is not the case. I wasted time and money with this service. I still have to make a trip to the vital records office in which I should have done in the first place. I think that any company that can not fill an order within a month should not be in business.

As a taxpayer, there is no reason whatsoever that I should have to pay for vital records relating to me or my family considering that I already pay outrageous amounts of taxes. FURTHER, the fact that our government is too useless to be able to process records themselves and instead, outsource to a third party business that takes forever to fulfill records and charges outrageous fees is utterly reprehensible.

I requested for a birth certificate for our son. It listed one document to prove my relationship with him. I gave them a copy of my passport data page. I paid 68$ for the service plus the 6$ to request the birth certificate . After weeks i got an email that i have to submit a marriage certificate proving I am the mother. My passport data shows my name and last name which is the same as my son. How much more legal can this be? I wouldn’t use them. All the money I sent and paid went for nothing.