VitalChekReviews of vitalcheck.com

I was sent the wrong Birth Certificate and they will not resolve the issue. Apparently they only take orders and send the orders out. I argued that their website says they check the orders, I was told they check the order I put in, not the actual order. I’m out $48. Timothy Sereda, who ever you are, I have your Birth Certificate!

Less than one star if possible. The website is deceptive, implying processing time would be reasonable. AFTER they take payment, they advise your wait is 140-150 BUSINESS DAYS.... This is a scam. Run.

I paid a $45 dollar Agency fee, a $21 Shipping Fee, and a $13.50 VCN Handling Fee for a total of $79.50. I placed my order for a certified copy of my New York State birth certificate in order to obtain my passport. My order was placed on January 20th. I received a copy of my birth certificate on May 1st. However, the copy they sent me is a duplicate of my original handwritten birth certificate, which I already have and is not a qualifying document to obtain a passport. Shame on New York state for allowing this third-party service handle your vital records. They over-charge, take too long, and don't send the correct documents. And, VitalChek, perhaps you should do a little research on what qualifies as an appropriate birth certificate for passports. What a waste of time and money!

Terrible company. USPS says no address exists which lived here 4 years with zero issues ever. When checking order it is all correct. My guess is they relayed my address incorrectly and they say well your SOL, give us the money again. Seems like a scam to force you to just purposely pay again.

Inaccurate schedule from mail delivery reflecting my credit

I paid $83 for VitalChek to obtain the birth and death certificates of my grandparents from a local county government. After I paid, VitalChek informed me I needed to provide legal justification. I sent them all of my own certificates, as well as those of my parents, and my family tree to prove my lineage, as well as the reasons for the request. They informed me I needed a court order - which is simply not true. I called their number, but it sent me around in circles to nowhere. I emailed them, but got a canned response. Finally, I simply called the county government office, who informed me it was no problem. Just fill out a form and send it in, and they'd send me the certificates. Took all of five minutes compared to a month of hassle with VitalChek to obtain nothing and lose $83. Stay far away. They are an unnecessary third party who will take your money and personal information, and that's about it.

If there was a lower number, I would use it. But I guess it doesn't matter anyway, because no-one that could actually make a difference cares....

Horrible it’s been over 30 days and I still haven’t received my expedited documents. Do NOT USE THIS COMPANY.