VitalChekReviews of vitalcheck.com

Not even one star this company deserves none !!!! I’ve been waiting on the phone 1:23 minutes all ready, is this company for real?

Tried to order a death certificate but when the sent me an email receipt it had the dead persons names messed up. It said call customer service but was on hold for over 35 minutes listening to a recording telling me “your call is very important to us” bla bla bla HORRIBLE CUSTOMER SERVICE, infuriating company to do business with!

Tried to order birth certificate which said it would be $35.50 with free shipping from USPS BUT near the end of application I was forced to pick between 3 options of expedited and more secure shipping with at least $17.50 more in charges. No thank you, rap!sts.

This wasn't what seemed advertised. No ordering of certificates took place, only placing my typed information on a readily available PDF form. Why would I pay to have a company do that, I still need to do all the steps to actually order the certificate. Unfortunately, I don't see any "verifying" either, implied by the advertising. This was a waste of money in every respect. I will discourage others from using this service by posting this information as a review of the misrepresented service (or lack thereof).

Garbage keep getting my docs declined, they keep saying some part is not clear, What a waste of time. Every review is the same.

They scam you buy forcing you to get expedited delivery through UPS instead of offering you standard delivery through the US postal service. Wont use anything that forces people to use outside private services. Only for it to get delivered by the US Postal Service anyway.

Ordered two copies of my own birth certificate a month and a half ago, was told they'd be here by the 30th. It's now the 6th, and I haven't so much as received shipping information. Tried to email them (because they're allergic to phone calls, it seems) four days ago, have yet to get so much as an automated reply. What's worse is since I'm now located on the other side of the country, this is the ONLY way the government will let me get these documents, short of a twelve hour one-way trip. Absolutely terrible company that should be completely erased from history. Edit: A couple days later, they finally responded to me, claiming high volume of tickets, which is a problem they need to solve. Week and a half later, it's delivered without signature and sitting on my porch. On the one hand, I'm glad it was delivered without missing a drop off, but on the other, sensitive documents should require a signature. That's not okay.

This place Horrible place to deal with. No less than a Hour and a half wait on the phone every time trying to talk to someone. After a fire. Needed my Wife's death certificate replaced. VitalChek, took two months just to tell me. No information could be found.?. Still Charged me Full Price !! Feel Completely Ripped off !!