Vision Global WiFiOur fast, secure, high-speed portable WiFi hotspot makes sure you stay connected whenever and wherever you go! #visionglobalwifi
Vision Global WiFi (visionglobalwifi.com) has 402 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
402 approved reviews, newest moderated first
PHUONGTRANG C.
Good customer service
Response from Vision Global WiFiMay 22, 2018
Hi Phuongtrang, Thank you for your positive review! We strive to provide the best experience for the customers! Please keep us in mind for your future international trips!
KATHRYN
Our experience with Vision Global WiFi was absolutely flawless, we will definitely use them again on future trips!
Response from Vision Global WiFiMay 22, 2018
Hi Kathryn, Thank you for your positive feedback. We look forward to your next rental in the near future!
Tomoko
It is said un-limited, but it has actually limit. I was not able to use the pocket wifi in the middle of my trip and got stuck. I will never use this company.
Response from Vision Global WiFiMay 22, 2018
Hi Tomoko, We are sorry to hear about your negative experience. We truly appreciate your feedback and hope you do give us the chance for your next trip overseas. We would also like to take this opportunity to comment on the data limit. You rented our "Japan - Unlimited" device and this does have a high-speed data limit. In the future, we would like to recommend the "Japan - Unlimited Max" which is a true high-speed unlimited 4G/LTE data. We offer different options for different countries so please visit our website, https://visionglobalwifi.com/price/ for details about the data limit. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.
Katie
Easy to reserve, pay, pick it up and drop it off. Reasonable rate.
Response from Vision Global WiFiMay 21, 2018
Hi Katie, Thank you for your positive review! Other than the Japan device, we offer over 130 countries so please keep us in mind for your next trip!
Arnold T.
Vision Global Wifi Customer Service was great and very helpful. Direction for pickup and drop off were as promised. I would definitely purchase for my next trip. Thank you vision Global Wifi.
Response from Vision Global WiFiMay 21, 2018
Hi Arnold, Thank you for your positive review! We are always trying to improve our service to provide the best experience for the customers! Please keep us in mind for your next trip!
Steve K.
I have used Vision Global Wi-Fi for 2 trips now and even when I run into issues, they are resolved immediately. The quality of the product is top notch and the customer service is impeccable. Both reasons why I will continue to use their service and recommend to my friends and family. Keep up the great work!
Response from Vision Global WiFiMay 21, 2018
Hi Steve, Thank you for your positive review! Please keep us in mind for your next international trip!
C B.
I have rented VGW’s portable wifi in Japan, Hong Kong and mainland China. I’ve had excellent experiences in working with them. We just switch our phones to airplane mode and use wifi during our trips. Our email and iChat texts come through. It’s very helpful to always have mapping and translation capabilities when we are out and about. Signal is very strong, battery has been good. I recommend them to my friends who are traveling. Delivery and return process has worked well too.
Response from Vision Global WiFiMay 21, 2018
Hi Mr. Burns, Thank you for your positive review! We are glad that everything worked well!
Michael
Best customer services and support. Keep up the good work!!
Response from Vision Global WiFiMay 21, 2018
Hi Michael, Thank you for the positive review! We are always improving our service to provide best experience for the customers!