Viribus BikesReviews of viribusbikes.com

Response from Viribus BikesMay 7, 2024

Hello, We sincerely apologize for the inconvenience and frustration you experienced with your recent bike purchase from us. This is not the level of service we strive to provide to our customers. Please contact us directly at +1 (320) 377-3106 or via email at [email protected] so that we can address and resolve your concerns to your satisfaction. We look forward to hearing from you and resolving this matter promptly. Thank you for bringing this to our attention. Best regards, Viribusbikes Customer Service.

Response from Viribus BikesApr 12, 2024

Dear Jim, We apologize for the inconvenience and frustration caused by your recent experience with one of our bikes. Ensuring the safety and satisfaction of our customers is our top priority, and we regret that this was not reflected in your purchase. Our team is committed to resolving this issue promptly for you. One of our representatives will be reaching out to you shortly to discuss the matter and arrange a solution that meets your expectations. Thank you for bringing this to our attention. We appreciate your feedback and look forward to rectifying the situation. Best regards, ViribusBikes Customer Service.

Response from Viribus BikesMar 24, 2024

Dear KaB BaM, We sincerely apologize for the inconvenience you experienced with the damaged product and the unsatisfactory customer service. This is not the experience we strive to provide to our valued customers like you. We understand your frustration, and we want to make things right. Please accept our apologies and allow us the opportunity to rectify the situation. Could you please reach out to us via email at [email protected] with your request? We are committed to resolving this issue promptly and to your satisfaction. Thank you for bringing this matter to our attention. We look forward to assisting you further. Best regards, VirbusBikes Customer Service.

Response from Viribus BikesJan 4, 2024

Dear Patricia, We sincerely apologize for the inconvenience you experienced with the installation of the bike chain on your tricycle. Your feedback is valuable to us, and we regret any frustration this may have caused. We have already sent an email to the address associated with your account, addressing the concerns you raised. In that email, we detailed our commitment to resolving this issue promptly and explained the steps we are taking to ensure a satisfactory resolution. Currently, we are eagerly awaiting your response to the email so that we can further escalate the matter and expedite a solution for you. Your satisfaction is our top priority, and we are dedicated to making things right. Once again, we apologize for any inconvenience you've encountered, and we appreciate your patience and understanding. We look forward to hearing from you in the email we sent, and we are confident that together we can resolve this matter to your satisfaction. Thank you for bringing this to our attention, and we appreciate the opportunity to make amends. Best regards, ViribusBikes Customer Service.